I was on hold multiple times with Shaw in getting them to pick up the modem after I switched to Telus. They called me a day after the Telus install and mentioned on the recording that I could drop off the modem at Shaw or a UPS depot or call them and they would send out a Shaw employee to make the pick up. After many hours on hold and no option for a call back, I dropped the modem off myself. Congrats Shaw, wore me down as was planned.
I have had to call Telus twice now, both times in and out in ten minutes. There is nothing I miss about Shaw, nothing at all, everything has been better with Telus.
Looking at switching my landline phone for Skype, on the fence but it will be done one day soon.
Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin