Today I see a UPS truck in front of my house and I walk to the door as a delivery person puts a package down outside my door and turns to walk away. This has been happening to me repeatedly and a couple weeks ago a friend sent me something from the US and when paying shipping asked if there would be any further charges and was told no, so it arrives and the want $35 on a $50 item after he paid $25 shipping and to return it to the sender the will charge as well! So I call UPS after this indecent today and they tell me it's the drivers discretion to leave the package outside the front door or not. I tell her the driver wasn't even going to attempt to properly deliver it and that the package had jewelery in it!!!! We talk for another few minutes and the line went dead she hung up on me!!! I am amazed at the low level of service I have received repeatedly and no attempts to resolve any of my issues with their service.