This is a dumb question, I'm not gonna go into detail but I need to know, which is more likely to lead a business to it's
demise faster? Arbitrary and questionable billing practices or being unhelpful to callers who are deemed a waste of time?
The latter is myself at times I must admit, I have a competitor with bad reviews nationwide all related to ripping people off. Yet they're busier than I am. I don't get it.