Due to some murmurings here at my current work about cost reduction, I get the sense that, as the most junior person, I may be soon looking for a new place of employment.
As such, I'm putting this request out there to see if anyone has any positions open.
I will have my generic tech resume (company agnostic) up tonight after I finish editing it to current experience.
What I am looking for:
-Junior deskside
-Junior helpdesk
-Tier 1 remote support
-Junior bench service technician (IT)
Basically, what I would love to do is work in a team of technicians in single company support (ie internal IT division). I am also very comfortable in MSP-style IT support.
For now, here are the highlights
1 1/4 years IT assistant at a small local MSP
-Manage/dispatch 2-3 senior technicians daily
-Manage the entire ticketing system, including working some tickets myself
-Manage primary remote monitoring and management solution
-Call clients/receive calls from clients, re: servicing and support
-Attend to other tech support and helpdesk roles
Experience with:
-Server 2000, 2003, 2008, 2008 R2, 2012 release candidate
-VirtualBox, VMWare, very light HyperV and vmEX6
-All versions of Windows Pro and Enterprise
-All versions of Office
-Multiple networking vendors including HP, Cisco, Netgear, Netopia, Watchguard
Certifications:
-A+ Certified IT Tech
-Watchguard Certified System Professional on XTM 11.4, 11.5 and 11.6 (Applicable to all WatchGuard XTM-branded SOHO, SMB, and Enterprise grade appliances)
My salary expections would start in the $40-$45k range (which I think is realistic for a junior 1 year exp tech).
Please PM me if you have anything! Thanks
EDIT: I should also note that I am doing readings and prep-tests relating to Server 2008 R2, as I am pursuing the MSCP for that.