Absolute Auto Detailing
Discounted online deals from Absolute Auto Detailing along with other detailing services have been appearing for some time now. These sorts of deals have usually received negative reviews such as long wait times for booking an appointment, disappointing overall quality or the business does not exist anymore. Thus, I was quite hesitant to purchase their deal at the time: $89 for a full interior and exterior detailing ($20 extra for SUVs and other large vehicles).
$109 (I have an RDX so the $20 extra applies) is quite a lot of money to pay someone for something that I can do on a sunny Saturday morning, but I was more interested in getting my leather seats shampooed more than anything, really. So I said “ah, what the heck” and bought the deal.
First of all, this review is for someone who does not want to spend a whole wad of cash on getting their car cleaned. I have never had my car detailed so I do not have any prior experience with other detailing services. The detailing deal includes full interior and exterior detailing, including shampooing of either the seats or the floor mats; $45 extra to shampoo both. I will break this review down in 3 parts: Customer Service, Product Quality and Value. On to my review of Absolute Auto Detailing:
Customer Service:
I am a pretty laid back guy so it’s not very hard to please me as a customer. The owners are a father and son team with the son at the front counter and the father doing the actual detailing. They have answered all my inquiries politely and with professionalism. The Groupon deal was pretty straight forward so I knew what I was getting in this deal. I was told the whole process takes 2 hours to complete. My appointment was at 10am and they had completed the process by 11:45am. I had made my appointment about 3 weeks ago and I did not have any problems booking my appointments, whatsoever.
The owner and one of the techs showed me the final product with a walk around the vehicle to ensure that I am satisfied, which is nice. The rear of my RDX has this adhesive-dirt-looking thing running down all the emblems and they had pointed out that it is a defect from the factory. I went to Acura and they had said that they will fix it, so thanks to Absolute Auto Detailing, I will hopefully get that issue resolved. Maybe I’ll have a Silverhill Acura review in the works?
My rating: 9/10
Product Quality:
The saying “You get what you pay for” is all new to me in this case. I had paid $109 and I would have to say that I am fairly impressed with their finished product. I wish I had asked them how many techs were working on my RDX; it takes me just about 3 hours to clean my car inside and out minus shampooing the seats. I tried to take pictures of my car for a “before and after” comparison but it was very difficult to see how dirty it was with my iPhone camera. My RDX was more dusty than anything so I just expected all the panels and corners wiped, I guess.
Overall, I was impressed with the quality of their work. There were, however, some corners where some dust and other debris had been caked in and they were not able to get rid of all of it. I know, I know…you get what you pay for; I can’t expect ALL of the small details in the car to be perfect with just 2 hours of work for $109. Ultimately, the interior was wiped and cleaned to my satisfaction. They had shampooed the seats, vacuumed the carpet, the floor mats and the trunk. I did not really care much for the exterior but I believe it was just a basic wash and dry procedure. There were streaks running along the side of the car so I guess there were some parts that were not fully dried.
My Rating: 7.5/10
Value:
Is the Groupon deal of $89 for a full interior and exterior detail at Absolute Auto Detailing worth it? Yes. Like I mentioned at the beginning of this review, I had never gotten my car professionally detailed nor can I justify spending a lot of money to get my car cleaned. I would buy this deal again when they have the deals for sale. I would absolutely recommend this place for somebody who wants to get their vehicles cleaned at a very reasonable price.
My rating: 8/10
I apologize for the crappy iPhone pictures:
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