Gem by Carati - The Brutally Honest Review

[86max]

I swung by to grab a new daily on the weekend, transaction went smooth and I couldn't be happier. Thanks Justin!

[A790]

Originally posted by 86max
I swung by to grab a new daily on the weekend, transaction went smooth and I couldn't be happier. Thanks Justin!

Lookin' good!

[86max]

Wanna switch? The more I look at yours the more I like it, the 44mm is just a tad too big on my wrist.

Congrats on the engagement btw!

[A790]

Originally posted by 86max
Wanna switch? The more I look at yours the more I like it, the 44mm is just a tad too big on my wrist.

Congrats on the engagement btw!

Haha thanks man, stoked to be getting hitched.

I'm thinking I'm going to pick up a Jazzmaster Viewmatic in the next six months or so (fiance wants me to cool it on the watch purchases for a while... at least until we're married).

Love my Open Secret though. Got great weight, excellent detail... Justin sold me the last one he could find, if I recall.


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[Nav13]

I messaged Justin a couple months ago inquiring about prices for several watches. I think I must have asked for prices on at least 10 different models if not more and every time Justin was quick to reply. I went into the shop to try on a few watches and a narrowed it down to either a viewmatic or a auto chrono. I needed time to decide weather I really wanted to spend that much money on my first real watch.

I ended up finding a lightly used viewmatic locally and jumped on it, even though in hind sight, when I factor in having to service the watch sooner since it's used, the savings were only decent when you take into account Justin's beyond pricing. If I had bought it online from the states, the shipping and customs fees would have made it not worth it. But since it was local, it made sense.

Anyways, I contacted Justin again to pick up a deployant clasp, and even though I didn't buy the watch from him, his service was still amazing. He even put the clasp on free of charge and in less than half an hour, keep in mind this is probably the busiest time of year for him. I have nothing but good things to say about him, the guy is pure class.

[FraserB]

Just picked up another Tissot from Justin. As usual, amazing service and price!

[s2k_boi]

Hi,

Just want to share my experience with Justin. We initially popped into the store looking at wedding bands last summer and Justin was super patient showing us rings, styles, and explaining the different quality levels. We didn't end up purchasing till Janaury and he remembered us, and was still very accommodating. Finally, we found the perfect one. He even engraved our initials and wedding date on the ring (complimentary - was expecting it would cost something).

Upon pick up, we dropped off my fiancées wedding band to be resized. We eventually picked it up and we were in a rush.....so we didn't notice a small side diamond was missing (so I messaged Justin asking what we can be done/cost etc. to be fair and honest we don't know if it fell out after we picked it up or not) Justin told me to drop it off ASAP and he would speak with his goldsmith. Eventually we got around to it. They replaced it as a goodwill gesture since we haven't worn it yet. He even called and messaged me a few times thinking we forgot about the ring (our fault cause we were extremely busy with life and work). Totally stand up guy and great company to work with. We will be back for our future jewellery and watch business. Will also be recommending to friends and family.

[Justing]

^ Thanks for the review, really appreciate it!

[403ep3]

Justin has been great through the whole process and was a delight to deal with. He was always there to answer questions and was very prompt with answering and questions or concerns I had. I have now proposed and I can now show a few pictures.

If you're looking for any pieces of jewelry or watches I suggest you give justin and his team a visit.


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Went with a custom made (Noam Carver) though Gem By Carati with a nice ForeverMark antique cushion cut.

Thanks again Justin and team!

[Justing]

Thanks for the review! I'm really happy with the way the ring turned out, it's a stunner!

[SoSlowDx]

I purchased a small anniversary gift for my wife and Justin was great to deal with throughout the whole process. Discussions were through email, he answered all my questions as I never bought jewellery on my own before and at no time felt pressured. Went in today to pick up the earrings and based on my wife's reaction, Justin found a pair of 'beautiful black diamond earrings!' The wife's happy and I get my Lego Ferrari F40

[Justing]

Awesome, glad to hear your wife is happy with her new earrings!
Thanks for taking the time to write a review!

[403ep3]

Recently got married so I ordered our rings from Justin once again. As always, great customer service and the wife's ring came out exactly how she wanted.

Props to Justin and his team!

[GTR_Auto]

I have used Justin multiple times and every time he has been awesome to deal with!

Thanks for all your help!

[Justing]

Thanks guys, much appreciated!

[A790]

Bizzumping this thread.

Wifey and I were out and about on the weekend and two people commented on her ring. Been five years and it still blows me away.

The best part is how my wife comments on it ALL THE TIME as if I was my choice. Justin did the heavy lifting here, but she doesn't know that (and doesn't read beyond) so I'll take the credit.

Boom.

[Justing]

Thanks Cam!! All you, I just follow instructions and make my recommendations. Take the credit! haha

Bring the rings in whenever you can, it's been a while since we've done a good cleaning.

[schurchill39]

Originally posted by A790


Like all guys looking to get engaged I was nervous and unsure of what I was doing, though I had taken a lot of time to become e-educated on diamonds. I had read lots of literature online about what makes a good diamond so I had an idea of what specs I should be looking for at a given price range. When I went in to his store Justin walked me through various diamond grades, their differences, etc. I wound up compromising on a couple of areas that I didn't think I was going to because I wasn't able to find a discernible difference to the naked eye or via 10x magnification. I was thankful he showed me that as he saved me several thousand dollars.

It came down to three gemstones to choose from. I wasn't sure what to be going for, and he whipped out a sample setting and threw them in one by one, taking plenty of time to allow me to look at the gems from every conceivable angle.

Although I didn't end up buying my engagement ring for my (now) wife from Justin, he was by far the biggest help I had through that journey. This snippet pretty much describes 100% my interaction with him. He gave me a mini lesson at what to look for, what the 4 C's of diamonds were, and explained all of the grading process. This was all without any sort of pressure at all.

Based off my experience with him, just like you, I'd have no problem at all recommending him to people. I'm glad to see that this is just how he conducts himself and his business and that you had such a good experience with him too.

[bjstare]

Might as well add another comment, since I dealt with Justin again recently.

Been doing a lot of travelling for work, and had to extend a trip last minute a couple weeks back - found out the day I was supposed to head home that I would be gone for another week (ended up being away for 26 of 28 days that month ). I knew my wife would be disappointed I wasn't coming home that day, so I called Justin up and had him quote me on a couple options for diamond studs since my wife had talked about getting some a few times.

It was literally about 3 hours from my initial email to Justin until my wife had a gift wrapped set of earrings hit her desk at the office. I was absolutely blown away with how efficient he was at helping me out, and getting them to her. Needless to say, she was thrilled as well, and is now wearing them as her new daily drivers.

[Street_Soldier]

Justin and his team helped out my fiancee pick out a wedding band. The team was extremely helpful and very patient throughout the whole process. The great part about the visit was Justin showed me a bunch of new watches while my fiance was finalizing things. Would definitely recommend!