I got a brand new set of general grabber at2 265-70-16 tires 2 weeks ago and a coupl days ago one of the tires went flat out of no where. Changed to the spare and brought it back to them to see what happened . The guy calls me yesterday and says they will replace the tire and I just pay labor . Today the guy calls and says they won't pay anything for it anymore because I didn't have them installed at his location.
Reason being is I would have to leave my truck there 2 days and needed it for work... He then said I should have got this additional warranty that was never offered ... So pretty much looking at $300 that they said they would cover the first time. Who should I talk to at Canadian tire? Like a service manager or what?