Quantcast
My friend purchased a new ford truck (insert joke here) - Beyond.ca - Car Forums
Page 1 of 3 1 2 ... LastLast
Results 1 to 20 of 42

Thread: My friend purchased a new ford truck (insert joke here)

  1. #1
    Join Date
    Jan 2004
    Location
    .
    Posts
    4,082
    Rep Power
    13

    Default My friend purchased a new ford truck (insert joke here)

    Well my friend at work bought a new ford ranger. The dealer told her it had A/C and the console has the controls for A/C, but when you pop the hood NO A/C.

    She has the build list, with A/C and the sticker under the hood with the charge amount and everything.

    Ford is being a cunt and said the vehicle was inspected prior to delivery and was fine.

    Does whe have any legal rights?, I said she should make a big scene or write to head office.

    Any suggestions

    Thanks

  2. #2
    Join Date
    Jul 2003
    Location
    Calgary
    Posts
    926
    Rep Power
    9

    Default

    uhh unless Ford is retarded, they will install it... if they wont, talk to their head office? This seems like a case of a lack of common sense (for the ford dealer)

  3. #3
    Join Date
    Oct 2002
    Location
    Calgary
    My Ride
    05 GDB V.8 / ZX10R / T1-7L
    Posts
    3,206
    Rep Power
    12

    Default

    hahahhahahahhahahahahhahahahhahhahahha


    sorry but what kind of car dealer foregets to put in a mojor component that you paid money for

  4. #4
    Join Date
    Jan 2004
    Location
    .
    Posts
    4,082
    Rep Power
    13

    Default

    I thought A/C was installed by the factory, and removed by the dealer if it was not ordered.

    How did they manage to get an A/C HVAC control in there?

  5. #5
    Join Date
    Nov 2002
    Location
    Not Aspen
    My Ride
    Two from Freemont
    Posts
    9,199
    Rep Power
    20

    Default

    weird. Sometimes the build spec doesn't match the car. Chrysler does that all the time. I would doubt that it happens to Ford too.
    My Tesla referral link: https://ts.la/moon14483

  6. #6
    Join Date
    Oct 2002
    Location
    Calgary
    My Ride
    05 GDB V.8 / ZX10R / T1-7L
    Posts
    3,206
    Rep Power
    12

    Default

    yeah sorry cars are made at the factory only small things are added at the dealer....

  7. #7
    Join Date
    Oct 2003
    Location
    Calgary, AB
    My Ride
    '02 Mustang Gt, '90 LX Coupe
    Posts
    31
    Rep Power
    0

    Default

    What Ford dealership was this?

    Your friend should talk to the sales manager at the dealership. Failing that, the problem can be referred to Ford's ombudsman for resolution. The procedure for dispute resolution is outlined in the documentation that came with the vehicle (warranty pamphlet, or manual or some other paperwork in the documentation package).

    -Matthew
    sig deleted by moderator, click here for info

  8. #8
    Join Date
    Nov 2003
    Location
    Calgary, AB
    My Ride
    2009 Elantra Touring
    Posts
    1,325
    Rep Power
    10

    Default

    Yeah typically there will be trim levels, some with a/c and some without. The factory will make X number of vehicles in each trim level and put them in a distributor network (essentially they get parked on the dealer lots). Then as a person orders the car in a particular trim, they'll look through the distributor network and find one that matches the order and have the car shipped from that dealership to the "delivery" dealership, where the car is delivered to the client.

    What it sounds like is they sourced the wrong vehicle - one of the trim levels that don't have a/c. Check the bill of sale for the a/c excise tax - its $100. If it's there, they owe your friend an air conditioner. If it's not there, then write to Ford and let them know the order was for a vehicle with a/c and it was delivered without a/c. Ford will more than likely instruct the dealer to accomodate you somehow (ie have an a/c installed).

  9. #9
    Join Date
    Jan 2004
    Location
    .
    Posts
    4,082
    Rep Power
    13

    Default

    Update:

    She went to the dealership to ask for A/C, They wouldn't budge.
    She has the build list with the tax, the actual A/C as part of an option package.

    She wrote the ombudsmen and I guess it goes from there.

    Thanks guys

  10. #10
    Join Date
    Nov 2002
    Location
    Not Aspen
    My Ride
    Two from Freemont
    Posts
    9,199
    Rep Power
    20

    Default

    Do they think she took it out?
    My Tesla referral link: https://ts.la/moon14483

  11. #11
    Join Date
    Jan 2004
    Location
    .
    Posts
    4,082
    Rep Power
    13

    Default

    Originally posted by benyl
    Do they think she took it out?

    No, She had to get me to come outside to check if it was in there.
    I can see right where it mounts but no compressor, evaporator, or condenser. I'll go find out what dealership it was.

  12. #12
    Join Date
    Mar 2003
    Location
    Brocket
    My Ride
    B18C5 neon -|-y|>3 r
    Posts
    1,933
    Rep Power
    0

    Default

    i dont wanna sound like an ass and this may sound silly, BUT every single car that i saw with the AC controls on the dash had AC. Different trims without AC come with different dash on the cars i've seen. So my question is, did you TRY on the AC buttons just for shits and giggles

  13. #13
    Join Date
    Nov 2002
    Location
    Not Aspen
    My Ride
    Two from Freemont
    Posts
    9,199
    Rep Power
    20

    Default

    No I meant the dealership. Does the dealership not want to install one because they think she "stole" it out of her own truck?
    My Tesla referral link: https://ts.la/moon14483

  14. #14
    Join Date
    Jan 2004
    Location
    .
    Posts
    4,082
    Rep Power
    13

    Default

    Originally posted by rice_eater
    i dont wanna sound like an ass and this may sound silly, BUT every single car that i saw with the AC controls on the dash had AC. Different trims without AC come with different dash on the cars i've seen. So my question is, did you TRY on the AC buttons just for shits and giggles

    Yes, that is when she noticed a problem, the air was just outside temp. Evena fter 15 min.

    I don't know exactly what the dealer said but i will find out.

  15. #15
    Join Date
    May 2002
    Location
    Vancouver
    Posts
    1,285
    Rep Power
    11

    Default

    What trim is it? If it is ANY XLT or Tremor or FX4 it should have A/C no questions asked, as those are standard. I think the 4L Edges come standard with A/C too but I'm not sure.
    Any other XL or Edge models will have A/C as an option.

    What dealership is this? How can they not acknowledge the problem if she even brought in the build list?
    "Its because they're stupid, that's why. That's why everyone does everything."

  16. #16
    Join Date
    Mar 2003
    Location
    Brocket
    My Ride
    B18C5 neon -|-y|>3 r
    Posts
    1,933
    Rep Power
    0

    Default

    Originally posted by QuasarCav



    Yes, that is when she noticed a problem, the air was just outside temp. Evena fter 15 min.

    I don't know exactly what the dealer said but i will find out.
    maybe they just forgot to fill the fluid for it It just sounds weird man... What did they say when she brought the car over? That it didn't have an AC installed or what? I doubt any dealership in it's right mind would risk the bad press over an AC

  17. #17
    Join Date
    Sep 2003
    Location
    Calgary, AB
    My Ride
    996 911 Turbo
    Posts
    551
    Rep Power
    9

    Default

    Nobody mentioned Tony Tighe??

  18. #18
    Join Date
    Aug 2002
    Location
    calgary
    My Ride
    V8 S4
    Posts
    1,386
    Rep Power
    11

    Default

    Reminds me or a few years back, my dad bought a Explorer with leather. He went to pick it up and guess what, no leather...then then tried to explain to my dad that leather was over rated and that its hot in the summer, cold in the winter blah blah. My dad said he paid for leather, he want leather. Comes back the next day and voila. leather, I get in the back seat and the whole back bench falls backwards with me in it. Turns out they "forgot" to bolt the fuckin bench down.

    Needless to say, we got a Pathfinder.

    GO FORD

  19. #19
    Join Date
    Mar 2003
    Location
    Calgary
    Posts
    5,383
    Rep Power
    14

    Default

    Three simple words: "Small claims court"

  20. #20
    Join Date
    Jan 2004
    Location
    .
    Posts
    4,082
    Rep Power
    13

    Default

    Yeah I think ford needs some tough love before they listen. They told her she could give it back and there would be no questions asked. doesn't sound like good PR to me.

    I think she should send it back, through the front window with a brick on the gas pedal.

Page 1 of 3 1 2 ... LastLast

Similar Threads

  1. Friend is selling a T-max RC truck.

    By CalgarySS in forum General
    Replies: 6
    Latest Threads: 02-17-2004, 10:58 PM
  2. FK Coilovers are purchased -- and there going in on Monday!

    By Fluidic in forum Performance Modifications
    Replies: 7
    Latest Threads: 04-29-2003, 12:50 AM
  3. Mopac Insert In Bargain Finder

    By TrevorK in forum General Car/Bike Talk
    Replies: 0
    Latest Threads: 04-07-2003, 11:00 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •