Pet peeves that should be pet peeves

[dirtsniffer]

Lots of time I find that food costs more through the services. +delivery fees + tip.. adds up to much more than the tip if you know what I mean

[Tik-Tok]

This quote is hidden because you are ignoring this member. Show Quote

Lots of time I find that food costs more through the services. +delivery fees + tip.. adds up to much more than the tip if you know what I mean

They do, and the places I usually go to have hid the increase with "discounts" on pick-up. When in reality I know exactly how much that food cost pre-pandemic because we order almost the same thing everytime.

[max_boost]

This quote is hidden because you are ignoring this member. Show Quote

Seems reasonable to me.

I don’t get mad about it, I just move onto to a business that provides me the service I want.

Exactly lol some ppl take it so personal.

They will say things like:

I'll remember that
I'll write a review
You are gonna lose a lot of business

Me: Oooh so scare lol

[03ozwhip]

This quote is hidden because you are ignoring this member. Show Quote

Exactly lol some ppl take it so personal.

They will say things like:

I'll remember that
I'll write a review
You are gonna lose a lot of business

Me: Oooh so scare lol

So you won't deliver to strathmore? I'm telling all of strathmore. You'll lose so much business.

[jwslam]

This quote is hidden because you are ignoring this member. Show Quote

Ordered through Uber eats, restaurant screwed up the order

Restaurant won’t fix it, says I need to go through Uber eats, UE says sorry for the screw up but we won’t do anything about it

My UE order: 2 x combos (wrap price + $5 each to combo)
What came: 2 wraps, 1 fries, no dranks.

I don't care about the canned pop anyways. But was wanting the fries.

Compliant: I'm missing my fries
Resolution #1: Here's a $5 credit to your acct. Case closed.
Me: Wtf no. That's supposed to be $5 + tax + service fee
Resolution #2: Here's a $5.66 refund to your CC.

Not dissatisfied. But wish I still just got my fries instead

[adam c]

This quote is hidden because you are ignoring this member. Show Quote

My UE order: 2 x combos (wrap price + $5 each to combo)
What came: 2 wraps, 1 fries, no dranks.

I don't care about the canned pop anyways. But was wanting the fries.

Compliant: I'm missing my fries
Resolution #1: Here's a $5 credit to your acct. Case closed.
Me: Wtf no. That's supposed to be $5 + tax + service fee
Resolution #2: Here's a $5.66 refund to your CC.

Not dissatisfied. But wish I still just got my fries instead

I’m not even getting that, all they have told me to do is rate the restaurant through the app and then they close the ticket

No refund, no nothing else other than canned response, I’ve got this response about 8 times now and nothing else


Hi Adam,


I sincerely apologize that the special instructions were not followed. . This is far from the kind of experience we want you to have when ordering with Uber Eats.
We do our best with restaurants with a great reputation for food and it's disappointing to learn this isn't the case for your order. We have processes in place to review this type of feedback with restaurants, so your concern hasn't gone unnoticed.

Moreover, to ensure restaurants can also make the most of this feedback, let them know directly by rating them in the app.

You can do this through the UberEats app:

1. Tap "Orders" at the bottom of your app (it looks like a small receipt)
2. Tap "Rate Order" next to the delivery confirmation.
3. You'll first get to rate the delivery driver, then the restaurant and the specific food you ordered.

I know that no amount kindness of apology can undone the inconvenience caused to you, however, I humbly request your and understanding in this matter. We request you to please write us back on the same email thread with the problem you are facing and we would be glad to reassess the problem. Have a safe day ahead.

We hope you give Uber Eats another try.

[Disoblige]

Fuck Uber Eats.
Will never use them.

[ThePenIsMightier]

Sometimes I stand up. Most of the time my thumb just comes right out of my ass when I stand up. Then I select a vehicle from the fleet. Then I drive it to go obtain my $6.60 worth of food.
True story.

[SKR]

This quote is hidden because you are ignoring this member. Show Quote

I know that no amount kindness of apology can undone

Yuck.

[jwslam]

This quote is hidden because you are ignoring this member. Show Quote

Hi Adam,


I sincerely apologize that the special instructions were not followed.

What kind of special instructions did you put in?
I mean I would agree with @ExtraSlow that because restaurants get butt fucked on payments / how much the deliver service charges, they're really just supposed to provide the bare minimum since their profit margins are bare minimum.
Plus per above, they're really at low risk for how much more you can fuck with them via the app / ratings.

In my case I literally didn't get what I ordered. Off their basic menu.
If you had asked for "Cheese and Onion Omelet" with special instruction "No Onion" then that's on you. You should just ordered something else or from elsewhere.

[ExtraSlow]

I mean, how high are peoples expectations with restaurant orders in the first place?

[bjstare]

This quote is hidden because you are ignoring this member. Show Quote

I mean, how high are peoples expectations with restaurant orders in the first place?

I mean getting the food you asked for is quite literally the only service you’re paying them for. I think that 100% order accuracy is the absolute bare minimum for expectations; and I would have expectations in food quality commensurate with how much I’m spending on it.

Am I crazy?

Also, fuck Uber eats and skip. I’d rather take a few mins out of my day to pick up; save some money, probably get warmer food, and also be able to verify that I’m going to get the food I asked for. It’s a bonus that the restaurant gets to pocket more as well.

[ThePenIsMightier]

This quote is hidden because you are ignoring this member. Show Quote

I mean getting the food you asked for is quite literally the only service you’re paying them for. I think that 100% order accuracy is the absolute bare minimum for expectations; and I would have expectations in food quality commensurate with how much I’m spending on it.

Am I crazy?

Also, fuck Uber eats and skip. I’d rather take a few mins out of my day to pick up; save some money, probably get warmer food, and also be able to verify that I’m going to get the food I asked for. It’s a bonus that the restaurant gets to pocket more as well.

Not crazy.
Post #2428

[LilDrunkenSmurf]

This quote is hidden because you are ignoring this member. Show Quote

Ordered through Uber eats, restaurant screwed up the order

Restaurant won’t fix it, says I need to go through Uber eats, UE says sorry for the screw up but we won’t do anything about it

- - -

Canada post was expected to deliver a package on Monday Jan 4, it cleared Vancouver customs on Jan 2, they then promptly shipped it to Ontario and have since lost it

Tried to order sushi from skipthedishes, was cancelled cause the restaurant wouldn't reply. They refunded me as credits. Fine, order sushi from another restaurant, wait the hour, says it's delivered, and it doesn't arrive. Give me another refund in credits, says I can reorder, cause they don't know where it ended up. Say fuck it, and get take-out from dominos. Now I have a bunch of skip credits, and no desire to use them for a while.

[ExtraSlow]

People who say "tow the line" instead of the correct "toe the line". It means you have to keep yourself on the correct side of the line, NOT that you have to pull on a rope.

[killramos]

This quote is hidden because you are ignoring this member. Show Quote

People who say "tow the line" instead of the correct "toe the line". It means you have to keep yourself on the correct side of the line, NOT that you have to pull on a rope.

I was literally just typing this post

[ExtraSlow]

I am 100% in your head today. This should alarm you.

[killramos]

I also just received an email with “my two sense”.

What side of the line do you stand on for that one?

[ExtraSlow]

I hope they are ESL.

[Buster]

"for all intense purposes"