Hail PDR - KhS Automotive Solutions, are they any good?

[88CRX]

Being referred to "Know How Solutions" by my insurance company and their reviews online seem less than stellar. They're actually all shitty.

Anyone have any feedback on them thats used them recently?

[lilmira]

Why not take the car to a shop with good reputation? It shouldn't cost you an extra dime. I went through the same thing last year and took my car to a shop I trust instead.

[NRGie]

They did work on my brother's car about 2 years back when cross iron/airdrie got hit hard.

They finished his car in a few days and the repair made it look just like new (it actually was new, only 5000km). Only complaint, there was a miscommunication with the rental company, so my brother was left without a rental. I guess when you get a 1000 customers overnight due to a storm, some things can get overlooked.

Td has me going to them for an appraisal on my vehicle in about 2 weeks, I'll update when i get more info

[Twin_Cam_Turbo]

I used them and it wasn't great or bad (TD at the time). The PDR techs are average from the work I saw, nothing stellar.

[ExtraSlow]

Had no issues with them on a previous hail claim through TDMM. They are a very high volume place, so I'm sure they have a variety of skill levels. One thing though is that if you aren't happy, your insurance company (probably) will warranty the work and pay for any re-work.

If you aren't pleased with them, ask your insurance company if they have anyone else on preferred list. Or yes, you should also be able to get it done anywhere, although if you choose a shop that's not on the list, your insurance company may not provide you with warranty, you'd have to deal with the shop directly.

[Twin_Cam_Turbo]

http://www.calgarydentrepair.com

Brian and Sasha are very very good at what they do. I use them for de-denting almost all of our trucks we export. They would be my go to guys for my personal vehicle no questions asked.

[dj_rice]

WHY no-one recommend TomCoPDR? HE NO DO GOOD WORK HOW COME?

[TomcoPDR]

Originally posted by dj_rice
WHY no-one recommend TomCoPDR? HE NO DO GOOD WORK HOW COME?

Thanks thanks for the props, appreciate the loyalty.

Frankly and openly. I'm actually disappointed at the way this industry's turned into.

Basically (at time of this post 2016), we're not competing for quality, service anymore with hail. It's just about business 2 business relationship, and big corp's grabbing multi million dollar deals based on cheap volume pricing and avalaiblity of manpower promise to nation wide big insurance or nation wide bodyshop chains to partner with.

So comes down to I'm basically a 12345 Alberta contractor Inc. which 9/10 of professional hail pdr techs are, and we'll just carry multiple t-shirts of different big pdr corps in our suitcases in the work truck. If Corp A has great gig (good bid, easy damage, etc...) all about internal industry networking, so we'd just beg the pdr service advisor of that Corp A to get us a spot or see if we got any work friends there to squeeze us in. If the work sucks (poor estimates, poor management, etc...) we'd just remove a t-shirt, and slap on a t-shirt from someone else. No different of what a dealership (or big bodyshop) mechanic or bodyman would do, it's just work.

For the past few years I've honestly tried to contact a few local Calgary detail/door ding shops to see if they'd be interested sliding into this Beyond PDR spot (Eco Dent included). I'm sorry, honestly, nobody wants or needs this Beyond $100 door ding spot. When it's been basically hailing yearly, don't even need to impress any single consumer anymore. (not saying this in a cocky way, I'm still a contractor where insurance and big pdr corps would hire me with just a text away; we individually are still known to be good/shitty techs within our internal system/past experience with each other)

Yes, kinda sucks for the public, you're bringing your car into a big corp, and cars are assigned by their PDR service advisor (so a shitty tech could be brother in law or son of the pdr service advisor, etc. So typical company politics at play, lol)

In the words of my Beyond hero InRich, basically I make more $$$ being a skilled contractor going for highest bidder to these big corps... than to impress single individuals even if I owned and purchased my own warehouse shop.

It's an adapt or die situation. I also feel my skills are better served and efficient under a big corp (I do appreciate their advantages over the disadvantages, I'm just pushing dents, big corp handles other admin, paperwork, bad customers, etc...)


I am sorry Beyond, I've tried (since 2006), but I've failed you all as a (small) business. If I grew bigger and bigger I personally don't like the fact that I can't control quality of "my guys", but doing small Beyond work, just doesn't make sense for me... where I've accounted for home service lowered pricing (but then biting me in ass some of you thinks I'm a backyard mechanic, while humbly but proudly speaking I'm still higher seniority within this industry; don't have proof, just circle of industry good old boys club inner circle), friendly (and spending more time) type of service (proven in past posts on very reasonable prices, and some of you even did 2-3 secret quotes elsewhere). But to a point some of you, well ONE of you, pulled the open-wallet sorry Thomas I didn't bring cash on me. (you know who you are, yes, I've waited for the perfect thread to vent this, lol... haha whatever, happens all the time... but you really stuck out from $60 bucks agreed before work began, to me settling $20 for lunch money, but pulling the open empty wallet, lol; love it actually)

I still do very much enjoy being a Beyond member, with career as "dent pusher, for many and all big PDR hail corps" title. Met a lot of friends here, hang out with a lot of you, avoid some of you assholes lol, and everybody else in between. And of course for car lovers and the likes, of course eventually I do connect with those pdr worshipping clients in my private personal time off (be it market value pay, competitor invoice, dinner date, etc...)

[TomcoPDR]

I'd say in the non hail season I'm still a pretty chill member to hang with for chill peeps.

Come pay me for some dents, watch me work, watch some tv... tell me stories, listen to my 50yo white ass rant about the good old days, etc... etc...

[JustinMCS]

I had great work done by TomCo on two of my previous cars - but he's a busy one these days and so I go to Dent Boss now. They are great!

[TomcoPDR]

Originally posted by JustinMCS
I had great work done by TomCo on two of my previous cars - but he's a busy one these days and so I go to Dent Boss now. They are great!

Think Bob and Darcy made enough $$$ and probably retired now. You musta not had much work needed for quite some time then. http://dentboss.com

[SCHIDER23]

Lmao chill Thomas , garage is looking great

[max_boost]

Originally posted by dj_rice
WHY no-one recommend TomCoPDR? HE NO DO GOOD WORK HOW COME?

VIP only. Noobs need not apply. PFY lol

[88CRX]

I've harasses Tom multiple times to fix some door dings on my s2k to no avail. Assume he's to busy these days which is fine.

Getting the car appraised this afternoon at KhS.

[JustinMCS]

Originally posted by TomcoPDR


Think Bob and Darcy made enough $$$ and probably retired now. You musta not had much work needed for quite some time then. http://dentboss.com

Yeah, I just noticed this. Sounds like they closed recently, all their signs are still up at their shop though. Darn! It's good to not need work done on your personal car though, that means it is ding free

[zipdoa]

Holy shit - TomcoPDR is a G!

Gonna park in the NE just for an excuse to come see that garage.

[M.alex]

Run from KHS - they're TD's go-to volume chop shop. I've never heard anybody speak positive of them.

My dad's car got pounded by hail - went to ECODent and was 110% satisfied. I would definitely use Sasha/Brian for any of my cars (http://www.calgarydentrepair.com/).

I've heard good things about DNT but didn't have that favorable an experience there (maybe new owners, I don't know) - i had to re-align my own body panels because I wasn't satisfy with the gapping after the repair and they gave my dad a quote that was 3x higher than KHS and ECODent.

[civicrider]

I just picked up one of these units for PDR, seems to work pretty good on the smaller stuff
https://www.youtube.com/watch?v=1cP6StA5VYg

[Chandler_Racing]

TD referred me to KHS as well - quite nervous going to them to be honest.

A co-worker also is going in for repairs this Friday so I'm interested to see the quality or lack thereof KHS offers.

[TomcoPDR]

Originally posted by M.alex
Run from KHS - they're TD's go-to volume chop shop. I've never heard anybody speak positive of them.

Hey hey come on now the original know how systems owner is a multi millionaire just like you. Sold it to dent wizard last year for (rumour) $50 mil https://www.dentwizard.com/in-the-ne...hs-global.aspx

Don't hate the playa...