Hail PDR - KhS Automotive Solutions, are they any good?

[Mibz]

I'm going to CarStar for hail claim. We'll see how it goes. I'm not too worried either way. Fuck this car.

[M.alex]

Originally posted by Chandler_Racing
TD referred me to KHS as well - quite nervous going to them to be honest.

A co-worker also is going in for repairs this Friday so I'm interested to see the quality or lack thereof KHS offers.

My understanding is KHS rebates money back to TD at year end. So it's in TD's interest to send them as much work as possible (because they'll get more funds back at end of year)and thus it's in KHS interest to pound out the work as fast to compensate for fund flowback

[01RedDX]

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[JustinMCS]

BMW sent me to Dent Clinic today across from SHAW GMC to remove a little ding and they did a great job in 20-30 mins. Quite a busy shop with quite a few techs.

[88CRX]

Booked in with ECO Dent for mid-October (earliest they can fit me in).

Not dealing with potential issues at KHS. Funny enough KHS can get me in next week, seems odd haha.

[JustinMCS]

Originally posted by 88CRX
Booked in with ECO Dent for mid-October (earliest they can fit me in).

Not dealing with potential issues at KHS. Funny enough KHS can get me in next week, seems odd haha.

The reviews are absolutely horrible. I wouldn't even give them a chance!

[Pacman]

I had an appraisal done at KHS last year. I'm not sure exactly how they are setup, but I got the impression that all of the staff are pulled in from the US and simply bounce around between cities over North America following hail storms. I spoke with a few of the PDR techs that indicated none of them were full time employees and were contractors who set up shop with KHS and once the high volume of repairs were done, they would be working for a different outfit in a different city.

It may not necessarily be a bag thing, but any positive or negative reviews probably don't mean much as the chances are high it's a different group of staff this time around.

They are very high volume. They had a warehouse in the NE with lots of cars all being worked on. They were processing estimates 5 cars at a time.

I ended up negotiating a cash payout with TDMM vs getting the car fixed as the payout amount was not far off what I had actually paid for the car.

Was it the S2000 that got hit?

[88CRX]

Originally posted by Pacman


Was it the S2000 that got hit?

Nope. It was the TLX.

I would have been livid if the S2K had been nailed... but it stays parked when there is rain in the forecast to avoid any chance for hail and that shit.

[jonsey737]

AMA sent me to KHS back in 2012. They had just setup shop literally that day and got my car in the same day as the estimate and arranged for a rental car.

I'm no expert but the work seemed good to me and they got it back to me in the quoted time. One of the PDR techs took the time to demo the technique to me which was cool to see.

Maybe I got lucky with a good tech?

[The_Penguin]

I'll be watching this thread, as my Caddy got messed up at Park & Jet at the end of July.
Appointment next week with Intact for an appraisal.
2 of the big dents just above the windshield cracked the paint, so at least some paint work, so likely back to Contemporary South for some of the work, depending on what insurance says.

My only dent experience was a nasty creased dent on my hood when a plastic storage box jumped off a shelf in my garage. Canadian Dent in the SE near the Deerfoot Casino did a really good job on it.

[Peyto]

Originally posted by Pacman
I had an appraisal done at KHS last year. I'm not sure exactly how they are setup, but I got the impression that all of the staff are pulled in from the US and simply bounce around between cities over North America following hail storms. I spoke with a few of the PDR techs that indicated none of them were full time employees and were contractors who set up shop with KHS and once the high volume of repairs were done, they would be working for a different outfit in a different city.

TD also sent me to them for an appraisal last year. The advisor I was working with was from Missouri and actually was quite good and very thorough. I imagine YMMV. However, I chose to get the work completed by Screamin'. I gave them the KHS appraisal and they took care of the rest. It was a $10K+ job so I didn't want to roll the dice with a place I didn't know much about.

[The_Penguin]

So the Caddy is booked in at Contemporary Coachworks South. They're farming out the PDR to Hail Specialists, then they'll be doing the parts that need paint later.

[Ashers]

My GLK was parked at the airport employee lot with the July hail storm and got nailed. AMA sent me to Dent Clinic NW for the appraisal. They're quoting $2500 to repair, which I honestly don't believe that it could be so little. I have 69 dents to the hood, 7 to the roof, 4 on the right roof rail, 3 on the left roof rail, and "1 to 5 on every other panel." None have broken the paint, but the hood has some decent dents to it, the rest are visible in the right light kinda deal. AMA recommends KHS (which right away I'm going to avoid, thanks guys!), PDR Hail Team, Dent Squad, or Dent clinic. Any recommendations? Or should I see if I can get in with ECODent?