They are quite easily the worst delivery company out there. I also use prime and have had several packages shipped by those ass clowns. Once I had to pick it up at the airport (awesome I live in Mckenzie) another time it was sitting on my front lawn.....not my steps or my door but my lawn about 10 feet from my door. It was ok tho I mean it was only a Mac mini that cost $1200. I honestly think he threw it out of the window as he drove by, seriously.
The biggest issue I have is their policy, they tell amazon that it's delivered the second they give it to their driver who can decide when he wants to deliver it over the next week or so.
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Your tears fuel me