Curious on beyonders thoughts on the following issue:
Bought some custom items from a local retailer almost three months ago that still hasn't been delivered. Delivery dates were always verbal with nothing in writing up to this point. Original date suggested wasn't met, at first followup the next date given has come and gone, and a few followup calls made recently haven't been returned.
No delivery dates on the invoice either. Pretty easy going and have been waiting it out but getting to the point of just wanting a refund if the goods won't be delivered shortly.
I'll go down in person shortly given this and ask for a firm delivery date and get in writing - barring that I know I have a smallish window where I can do a chargeback. Bank says that's no problem at this point given the amount of time that has passed.
I'm just curious what beyond thinks in terms of the retailer possibly coming after me if I take that action. The invoice does say sales are final/no returns, and I would rather just get the stuff I ordered - but I feel that three months is reasonable to expect delivery and having missed that went with the chargeback route. I just want to know if I'm screwed if they come after me by other means.
Would I have a leg to stand on?
Amount was under $5k - but still in the thousands.
Thanks all!
PS - Yes it was stupid paying the whole thing up front.