I've spent a lot of time recently on hold for various companies, and it's been bugging me, why is the hold music always fucked up? Sometimes it seems like it's a poorly tuned radio at the edge of it's reception range with a lot of white noise and static, and other times it's clearly canned muzak that fades in and out.
what gives? phone calls themselves are so clear these days, how is hold music so totally and utterly fucked?
Being on hold is bad enough, but this makes it 3.7x worse to me.
Anyone?