I dumped Vivint last year. There hasn't been any meaningful upgrade since I signed on, they're pushing home automation but it's their half baked solution and only integrated with another half baked solution (Google Home). Their panel started flaking out on us and would give false alarms a couple times a year when armed with a panel tamper false trigger. The last year we just stopped arming it. Should've cancelled then but totally forgot. Switched to a Honeywell system that integrates into Homekit, now the automation is complete. Arm when leaving, auto secure the house (blinds, locks) etc. Don't even use the panel, everything is done through my native Apple Home app that controls the entire house.
When I quit Vivint they countered with the $30 a month deal for me as well.