"Bill Smith, our consistent polling showing you with a lead, may have made your supporters complacent and affected your turnout negatively. By setting the expectation of your victory, the true significance of your achievement was lost, the third largest vote count in Calgary mayoral election history, and getting 44% of the vote against Naheed Nenshi was unimaginable just a few short weeks before the election. I congratulate you and your team on the accomplishment and deeply regret how our polling may have affected your result."