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Thread: Discuss cellphone plans

  1. #741
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    Quote Originally Posted by killramos View Post
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    Classic shak
    I’ll be chatting with him again in weeks.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

  2. #742
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    Quote Originally Posted by yipb View Post
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    I just called to talk to someone about 5G and they finally said the same you mentioned. All the other agents I spoke to said there would be 5G. I just saw my credits show up and didn't want to escalate it yet until I've used them up. Let us know if the escalation worked and then I'll call in again in the future. Still disappointed there isn't 5G, but honestly not the end of the world as it is still pretty quick and I don't know if I'll notice the difference.
    I got a callback from the president's office yesterday. He was a nice enough guy and explained that even with all the power their team has, there is no way to even add 5G on to any non-Infinite plans, and that the best he can do was put me on a $60/20GB Infinite plan. I declined as 5G ain't worth $24 a month to me.

    That said, he did give me a one month credit for $45 and said he would push for their team to create a new 5G add-on and to check back in a few months to see if its available. He also mentioned he would talk to their winback people and make sure they start making it clear that 5G is not included on these plans.

    Overall not the best outcome, but whatever, lack of 5G is not a dealbreaker for me and the additional credit on top of everything so far was fair IMO.

  3. #743
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    So what do you need for the wingback team to get this deal? I don't have a company email, but work for a government company, so I'd be surprised if I don't qualify. Would an employee ID and letter of employment cover it?

  4. #744
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    Quote Originally Posted by sabad66 View Post
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    I got a callback from the president's office yesterday. He was a nice enough guy and explained that even with all the power their team has, there is no way to even add 5G on to any non-Infinite plans, and that the best he can do was put me on a $60/20GB Infinite plan. I declined as 5G ain't worth $24 a month to me.

    That said, he did give me a one month credit for $45 and said he would push for their team to create a new 5G add-on and to check back in a few months to see if its available. He also mentioned he would talk to their winback people and make sure they start making it clear that 5G is not included on these plans.

    Overall not the best outcome, but whatever, lack of 5G is not a dealbreaker for me and the additional credit on top of everything so far was fair IMO.
    I spoke to Mark about this and he said that the $36 plan should include 5G (when the network is available) support said I need to order a 5G SIM card.

    Not sure what is correct on this one...

  5. #745
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    As if it costs them anything extra to let you connect to 5G over 4G.

    Seems like a hilarious way to piss off your customers over.
    Originally posted by Thales of Miletus

    If you think I have been trying to present myself as intellectually superior, then you truly are a dimwit.
    Originally posted by Toma
    fact.

  6. #746
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    Quote Originally Posted by Chandler_Racing View Post
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    I spoke to Mark about this and he said that the $36 plan should include 5G (when the network is available) support said I need to order a 5G SIM card.

    Not sure what is correct on this one...
    The plot thickens...

  7. #747
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    Quote Originally Posted by Chandler_Racing View Post
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    I spoke to Mark about this and he said that the $36 plan should include 5G (when the network is available) support said I need to order a 5G SIM card.

    Not sure what is correct on this one...
    Interesting. Were you able to order a 5G SIM card? Let us know if that works out for you

  8. #748
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    Quote Originally Posted by Chandler_Racing View Post
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    I spoke to Mark about this and he said that the $36 plan should include 5G (when the network is available) support said I need to order a 5G SIM card.

    Not sure what is correct on this one...
    Like i mentioned before, Marks making promises that are coming out short. I spoke with retentions today for a while and she indicated that ONLY the infinite plans are eligible for 5g. Full stop.

  9. #749
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    Out of curiosity what’s your use case for needing 5G on your cell phone that LTE can’t provide today?
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

  10. #750
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    Quote Originally Posted by rage2 View Post
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    Out of curiosity what’s your use case for needing 4G on your cell phone that 3G can’t provide today?
    FTFY, or maybe I'll show myself out . . . .
    Quote Originally Posted by schurchill39 View Post
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    Oh god, don't get him started.

  11. #751
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    Quote Originally Posted by ExtraSlow View Post
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    FTFY, or maybe I'll show myself out . . . .
    Well 3G can't video stream well haha.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

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    Quote Originally Posted by rage2 View Post
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    Well 3G can't video stream well haha.
    I can watch my weirdo youtubes just fine on my "4g throttled to almost as slow as 3g", but agree you don't want to be streaming full movies. Still, your comment made my laugh.
    Quote Originally Posted by schurchill39 View Post
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    Oh god, don't get him started.

  13. #753
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    Quote Originally Posted by ExtraSlow View Post
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    I can watch my weirdo youtubes just fine on my "4g throttled to almost as slow as 3g", but agree you don't want to be streaming full movies. Still, your comment made my laugh.
    Still waiting on use cases lol.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

  14. #754
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    I get 5G in my basement. Is that good? Posting this from 5G

    1CC6764E-411C-4291-A4B2-3A40F4E789E2.jpg

  15. #755
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    Uploading your 4K HDR that you just shot on your fancy iphone 12Pro to Youtube faster? Not that i do that personally, but that's about all i could think of aside from bench racing/bragging rights lol.

  16. #756
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    Quote Originally Posted by sabad66 View Post
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    Uploading your 4K HDR that you just shot on your fancy iphone 12Pro to Youtube faster? Not that i do that personally, but that's about all i could think of aside from bench racing/bragging rights lol.
    Who uploads raw videos? Has to hit editing first!
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

  17. #757
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    Quote Originally Posted by rage2 View Post
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    Out of curiosity what’s your use case for needing 5G on your cell phone that LTE can’t provide today?
    Ever bought an E63 when a Accord could do?

    No use case besides I want the fastest option.

    I honestly don’t care all that much.

    - - - Updated - - -

    Quote Originally Posted by sabad66 View Post
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    Interesting. Were you able to order a 5G SIM card? Let us know if that works out for you
    My phone shipped today but don’t have it yet.

    The chat support said I have to call them when I get it and request a 5G SIM card.

    Will update when I get it.

  18. #758
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    Quote Originally Posted by rage2 View Post
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    Well 3G can't video stream well haha.
    3G throttled can barely stream audio well

    - - - Updated - - -

    Quote Originally Posted by Chandler_Racing View Post
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    Ever bought an E63 when a Accord will do.
    Accord?

    Fancy Nancy.
    Originally posted by Thales of Miletus

    If you think I have been trying to present myself as intellectually superior, then you truly are a dimwit.
    Originally posted by Toma
    fact.

  19. #759
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    Quote Originally Posted by killramos View Post
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    3G throttled can barely stream audio well
    False.
    Quote Originally Posted by schurchill39 View Post
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    Oh god, don't get him started.

  20. #760
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    Quote Originally Posted by rage2 View Post
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    Who uploads raw videos? Has to hit editing first!
    WorldStar

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