My sister has a 2015 Ford Escape (2.0 turbo awd). Obviously the Ford dealers in this province are absolute retarded trash and they won't fix it, just keep throwing money/parts at it.

Issue as described by her:

Cause it feels weird and they can't fix it. It's idling super loud and bumpy

Is there anyone, anywhere in this province I can have look at this that isn't a moron? I do all my own work and would never own a newer domestic in general, so I have no idea who to even talk to for her.