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Thread: Contact support for google play music?

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    Default Contact support for google play music?

    tumblr_m2wsi684Tu1rq4no1o1_r1_400.gif
    So, I've had some issues using my google play music subscription with my google home speaker. The google home support people have a live chat option, and we've determined that my issue isn't with my google home device, but with my google play music subscription. Ok, that's cool, I'll just contact the google play music support people...... Oh wait, no live chat, and as far as I can tell, no way to contact them at all.

    Am I losing my mind? what is happening? Is there any method to contact help/support for the google play music service? Searching the internet for this subject gets me lots of "help" documents, but none of those have addressed my issue, and none say how to contact the support team.

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    Quote Originally Posted by ExtraSlow View Post
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    tumblr_m2wsi684Tu1rq4no1o1_r1_400.gif
    So, I've had some issues using my google play music subscription with my google home speaker. The google home support people have a live chat option, and we've determined that my issue isn't with my google home device, but with my google play music subscription. Ok, that's cool, I'll just contact the google play music support people...... Oh wait, no live chat, and as far as I can tell, no way to contact them at all.

    Am I losing my mind? what is happening? Is there any method to contact help/support for the google play music service? Searching the internet for this subject gets me lots of "help" documents, but none of those have addressed my issue, and none say how to contact the support team.
    Google is phasing out to YouTube Music, which is objectively shittier in every respect. There's no support. It's Google, what do you expect? They fucking hate you.

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    Quote Originally Posted by A790 View Post
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    Google is phasing out to YouTube Music, which is objectively shittier in every respect. There's no support. It's Google, what do you expect? They fucking hate you.
    The few yikes before now that I've needed support from Google it's always been great. Although mostly that's been with a business account. I've heard the rumours about YouTube music, but now now you'd think they have some support channel for paid services.

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    literally 15 seconds on google

    https://support.google.com/googlepla...answer/3122088

    at the bottom, contact button
    User title molested by Rage2.

    Quote Originally Posted by rage2 View Post
    It's not the size that matters, it's the taste it leaves in your mouth.

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    Quote Originally Posted by Thaco View Post
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    literally 15 seconds on google

    https://support.google.com/googlepla...answer/3122088

    at the bottom, contact button
    Like the very bottom? I'm not seeing that.
    Screenshot_20190513-190032_Chrome.jpg does it depend on what account/device is looking?

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    Quote Originally Posted by thaco View Post
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    literally 15 seconds on google

    https://support.google.com/googlepla...answer/3122088

    at the bottom, contact button
    boom, headshot.

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    Quote Originally Posted by ExtraSlow View Post
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    Like the very bottom? I'm not seeing that.
    Screenshot_20190513-190032_Chrome.jpg does it depend on what account/device is looking?
    shows on PC
    Attached Images Attached Images
    User title molested by Rage2.

    Quote Originally Posted by rage2 View Post
    It's not the size that matters, it's the taste it leaves in your mouth.

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    Yeah, that's where I found the button when I wanted help with other issues. but on my PC the button doesn't show there. I have no idea why this is.
    Google support.jpg

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    Quote Originally Posted by ExtraSlow View Post
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    Yeah, that's where I found the button when I wanted help with other issues. but on my PC the button doesn't show there. I have no idea why this is.
    Google support.jpg

    here's the link https://support.google.com/googlepla...h_subscription

    gah, nevermind, it just pops up a little window on top of the page, the link doesn't work... are you signed in on the browsser? maybe try incognito mode or a different browser?


    Annotation 2019-05-13 200634.jpg



    Here's the email support link
    https://support.google.com/googlepla...=6058724&cft=3

    request chat
    https://support.google.com/googlepla...=6058750&cft=1

    request callback
    https://support.google.com/googlepla...761720412&rd=1
    Last edited by Thaco; 05-13-2019 at 08:09 PM.
    User title molested by Rage2.

    Quote Originally Posted by rage2 View Post
    It's not the size that matters, it's the taste it leaves in your mouth.

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    Google doesn’t support anything. It’s all an elaborate ruse just to fuck with you.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

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    Annnd I stand behind my original statement.

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    Quote Originally Posted by Thaco View Post
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    Thanks @Thaco , that is what I needed. Although hilariously on the chap page:
    Quote Originally Posted by GOOGLE SUPPORT
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    Chat support is currently not available.
    I have sent in an email. We'll see.

    - - - Updated - - -

    Quote Originally Posted by rage2 View Post
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    Google doesn’t support anything. It’s all an elaborate ruse just to fuck with you.
    A lot of support/help seems to work like that. Although like I said, the few times before now I've needed help from google it's been fine.

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