Has anyone run into this scam artist company before?
They made an unsolicited call to my MIL's dental practice and asked the receptionist to verify the company's information. They then asked if the receptionist was authorized to give out the information, to which she answered yes (because why would she not be?). The office then received a $499 bill out of the blue, despite no billing details having ever been discussed. This seems to be how this scam artist of a company operates.
Detailed documentation of other small business dealings w/ these 411information.online can be found here... it seems like they run the same scam over and over:
https://www.bbb.org/ca/on/woodbridge...stomer-reviews
A few questions
- how legal is this? Do they have a legal leg to stand on, or are they just hoping people pay out of fear of litigation or having their credit ruined?
- what is the best way to deal w/ them? The money at this point isn't even the issue... it just makes my blood boil that there are these scumbags preying on receptionists. The receptionist at my MIL's dental practice was in tears when she realized how much they were charging, and that it was presumably her fault.
- there are no signed contracts, they just had a conversation with the receptionist which they recorded and played back when my MIL disputed the invoice
Any feedback would be greatly appreciated... I'm almost tempted to get a lawyer involved and pay 3-4x what they want to rip us off for just on principle alone. I'll give them one thing though, they sure do know how to price it 'just right' so it's easier just to pay to have it go away.