Originally Posted by
Swank
Update - the manufacturer originally told me to just go to the store to exchange it but I replied saying this was the last one to see if they could still help me out. Then I got instructions for what I consider to be a very unusual exchange process. They have you carve a code into the bottom of the pan destroying the non-stick coating, photograph the hell out of it, send them the pics, and then you dispose of it in a responsible manner while they ship you a new one. They only replace the faulty part. I get it, but damn that's a wild approach, at least it is to me.
Fortunately I was able to flawlessly straighten out the dent with a rubber mallet, works great, good times were had.