Originally Posted by
Mar
I'm tired of the on premise solution we have now. The interface is terrible, it only runs on Windows, I can't view call logs, I can't figure out how to configure it, it's too confusing. I'm looking at moving to a hosted / managed solution externally, something with a nice interface where I can see all calls, which users are on calls and make changes if necessary.
We have about 50 users on site here with 3 incoming numbers. One number comes in to a specific extension, another number to another extension and a 800 number which just forwards to one of the others. Each of those numbers will ring a primary before ringing to a backup. All other users only receive transfers from the 2 reception users.
We already have 10 SIP lines with VoIP.ms and phones for each user, I'd just like to switch over the service. All hardware is Avaya.
Does anyone have a suggestion which won't be $2000 per month?