Samsung OneConnect + Shaw Bluecurve - issues

[nismodrifter]

I have a 2019 Samsung Frame, connected to Samsung Oneconnect box.

The Oneconnect box has a single input to it from Shaw Bluecurve TV.

Every single morning, I must power cycle the Shaw box to get cable TV content.

Shaw has no answers.

This is what I see every single morning.


Anyone else encounter this issue?

There is a discussion thread on the Shaw forums with many others encountering the same problem. No solution x 1 year though.

Any suggestions are most appreciated.

[killramos]

Is this the wired tv bod or a wireless one? My guess is wireless.

First thing I would be looking at is the wireless connection, easily the weakest link the in the chain.

[nismodrifter]

They are wireless, but I've had it hard wired to network since day 1.

[killramos]

Maybe harass Shaw support a bit more, make them send out a few service calls until they replace your equipment or push software updates to you?

[dirtsniffer]

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I have a 2019 Samsung Frame, connected to Samsung Oneconnect box.

The Oneconnect box has a single input to it from Shaw Bluecurve TV.

Every single morning, I must power cycle the Shaw box to get cable TV content.

Shaw has no answers.

This is what I see every single morning.


Anyone else encounter this issue?

There is a discussion thread on the Shaw forums with many others encountering the same problem. No solution x 1 year though.

Any suggestions are most appreciated.

I have a similair issue. If I turn on my tv with the shaw remote, but the tv isnt on the shaw hdmi input I have to power cycle the bluecurve box to get it to function. Piece of junk.

[Recca168]

Shaw won't have a fix for this until Comcast does. There's a similar issue on the xfinity forums.

They don't have a real fix either but a workaround seems to be to change the resolution to 1080p instead of 4k. Could give that a try