Hoping the Beyond CSI skills can help me here.
On January 1, my gf was taking a flight booked with Delta back to Cleveland. Her suitcase never made it onto the flight. The route was Calgary to Minneapolis then to Cleveland. We learned that her bag never made it onto the flight out of YYC. She was tracking on Delta app that allows you to track bags.
After talking to Delta she was told they could have the bag delivered for her. She arranged for them to ship it back to my house here in YYC. It was booked for delivery on January 2nd. Never showed up. She called again. They say it was delivered and signed for. They show is the signed slip, but it is nothing from my house. They say its done and closed. They won't connect us with the driver that dropped it off. We clearly don't have it.
Does anyone have any insight into how this works. Who the delivery companies are that handle these deliveries for Delta Connections. The bag contains family heirlooms that obviously cannot be replaced. I would provide a $1000 to anyone that can help me get this bag back.
Thanks in advance.