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Thread: Best buy return policy

  1. #1
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    Default Best buy return policy

    How strict is Best Buy with their return policy? I bought an item last month and I am on day 31 today, but I want to return the item. It is a home automation product that I have not taken out of its shrink wrap and remains intact.

    Is it worth going down for a return?

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    Maybe just try calling them?...
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    Just call before you go, it will take you less time than logging on here to reply haha.

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    If anything you'll get store credit

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    Their policy can be flexible, you just might have to argue with them a bit. I did it recently with some headphones, and they accepted the return (which contradicts their policy).

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    Quote Originally Posted by cjblair View Post
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    Their policy can be flexible, you just might have to argue with them a bit. I did it recently with some headphones, and they accepted the return (which contradicts their policy).

    Thank you.

    I thought about calling in but I find that such things can be at the discretion of the person you are dealing with at the time, or the manager you escalate to.

    Hudsonís Bay is flexible depending on the person you deal with for example, with leeway for a day or two where I have experienced this before.

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    What's your lowest price? Whatever that is, I'll offer you less.

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    Quote Originally Posted by ee2k View Post
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    Thank you.

    I thought about calling in but I find that such things can be at the discretion of the person you are dealing with at the time, or the manager you escalate to.

    Hudson’s Bay is flexible depending on the person you deal with for example, with leeway for a day or two where I have experienced this before.
    Exactly. You will get better results when your actually in front of them. But worst you'll get store credit vs getting a full refund
    Originally posted by GTS Jeff
    You know those bored stay at home moms who's entire lives revolve around driving their kids to soccer, various cleaning accessories, and worrying about neighbourhood rapists? The kind of people that watch the View and go "uh huh..." Those unfulfilled people who try to fill the void in their empty lives by writing whiny letters to the editor complaining about shit that no one really cares about?

    Well imagine if instead of writing that letter to the editor, she just posts on a car forum for car enthusiasts. That's Kritafo.

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    Quote Originally Posted by dj_rice View Post
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    Exactly. You will get better results when your actually in front of them. But worst you'll get store credit vs getting a full refund
    I was able to return no question asked. I was upfront about how I let the 30 day limit slip. The CSR was very friendly and told me that it was a non issue and that she would accommodate.

    That's a pleasant experience that will have me wanting to shop again at Bestbuy.

    The purchases were part of overzealous shopping around home automation during boxing week, including Phillips Hue kits and multiple Google Nest Minis that I got at killer prices. I literally ran out of room to install these ones in my home, so they needed to go back. I'm hundreds of $ richer now than I thought.

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    Quote Originally Posted by ee2k View Post
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    I'm hundreds of $ richer now than I thought.
    #scotiabank

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