I just bought a new Lexus, second time buying new from them and was happy with how the experience went. Freight was added, they waived the admin fee, added the block heater and 3M, and no other charges tacked on. Additionally, they allowed you to combine the manufacturer rebate with financing, it wasn't either pay cash or take the financing. They also had a special incentive for current Lexus/Toyota earners that dropped the interest rate to 0%. The whole experience was totally painless.