Quantcast
Shaw vs Telus - Beyond.ca - Car Forums
Page 1 of 19 1 2 11 ... LastLast
Results 1 to 20 of 375

Thread: Shaw vs Telus

  1. #1
    Join Date
    Nov 2003
    Location
    Moo Town
    My Ride
    (0^oo^0)~
    Posts
    746
    Rep Power
    24

    Default Shaw vs Telus

    Sup fellas, YMMV as usual but just wanted to make this thread and share as I just got off the phone with Shaw. My 2-year Internet 600 contract is ending so I scoped out what Telus had to offer.

    Telus
    940mbps
    $99 per month for 2 year contract
    $50 credit if you order online

    Shaw
    1gbps
    $115 per month for 2 year contract
    $100 credit

    Long story short, Shaw will only go as far as giving a $100 credit so switching to Telus will save me $534.

    Has anyone else renewed recently?

    EDIT: You don't get the $200 prepaid Visa on $99/month promotional pricing for Telus.
    Last edited by rx7boi; 07-21-2020 at 04:31 PM.

  2. #2
    Join Date
    May 2006
    Location
    Calgary
    Posts
    817
    Rep Power
    20

    Default

    Got Shaw to agree to $90/month for another 2-year 600 Agreement. Didn’t need a speed increase and Telus doesn’t provide any reasonable services in my area, so limited competition.

  3. #3
    Join Date
    Sep 2004
    Location
    Calgary
    Posts
    10,406
    Rep Power
    36

    Default

    Telus Fiber > Shaw Fiber+ > Shaw 600 > Telus Copper

    Shaw "fiber" is not true fiber and it's not symmetrical, so the upload still blows and you don't get 0-1ms pings.

    Pretty sure Telus Fiber is $85/mo with $200 bill credit still, and if it's not you can probably get that deal by calling them.

    Also, depends where you live, but when I moved I went from 15+ years of zero issues with Shaw to 50% speeds and issues every few days with no change in hardware. Switched to Telus Fiber and haven't looked back.
    Last edited by Mitsu3000gt; 07-16-2020 at 04:24 PM.

  4. #4
    Join Date
    Nov 2003
    Location
    Moo Town
    My Ride
    (0^oo^0)~
    Posts
    746
    Rep Power
    24

    Default

    Good to know. I've been pretty happy with Internet 600 so I'll noodle on it. May choose to stick with the service as BrknFngrs has if I can get a good rate.

  5. #5
    Join Date
    Mar 2010
    Location
    Calgary
    My Ride
    Ioniq 5
    Posts
    1,887
    Rep Power
    50

    Default

    Not as much speed but Lightspeed offers Shaw's Fiber+ service for a bit less.

    750 down / 20 up + no data cap is 99.95$ with no contract.

  6. #6
    Join Date
    Jul 2008
    Location
    Edmonton, Alberta
    My Ride
    '16 F150 Lariat, 17 Shelby GT350, '21 Explorer ST
    Posts
    1,937
    Rep Power
    27

    Default

    I told shaw to pound sand. They wanted to offer me what I had (300 down, whatever the joke of an upload it was) for like 119. They didn't seem to care when I said I was done. Their customer service is absolutely awful now. I am ashamed to say I worked there.

  7. #7
    Join Date
    Jul 2010
    Location
    Homeless
    My Ride
    Blue Dabadee
    Posts
    10,208
    Rep Power
    100

    Default

    I heard they canned their retentions department. The deals are what they are and they aren’t trying to keep clients.

    Watch your billing when you canceled. They kept billing me for 4 months after I cancelled my service, and they even admitted it was well documented in their system that I had cancelled.
    Originally posted by Thales of Miletus

    If you think I have been trying to present myself as intellectually superior, then you truly are a dimwit.
    Originally posted by Toma
    fact.
    Quote Originally Posted by Yolobimmer View Post
    This quote is hidden because you are ignoring this member. Show Quote

    guessing who I might be, psychologizing me with your non existent degree.

  8. #8
    Join Date
    Nov 2003
    Location
    Moo Town
    My Ride
    (0^oo^0)~
    Posts
    746
    Rep Power
    24

    Default

    Quote Originally Posted by killramos View Post
    This quote is hidden because you are ignoring this member. Show Quote
    I heard they canned their retentions department. The deals are what they are and they aren’t trying to keep clients.

    Watch your billing when you canceled. They kept billing me for 4 months after I cancelled my service, and they even admitted it was well documented in their system that I had cancelled.
    This is correct, Chris.

    When I signed up 2 years ago, there was actually another department that had more access/authority for different deals than the front line reps.

    The guy I spoke with said that as of June, they restructured their department so everything has been amalgamated. The deals are what they are.

    I am leaning towards trying out Telus as I haven't been with them before.

  9. #9
    Join Date
    Jul 2010
    Location
    Homeless
    My Ride
    Blue Dabadee
    Posts
    10,208
    Rep Power
    100

    Default

    Quote Originally Posted by rx7boi View Post
    This quote is hidden because you are ignoring this member. Show Quote
    This is correct, Chris.

    When I signed up 2 years ago, there was actually another department that had more access/authority for different deals than the front line reps.

    The guy I spoke with said that as of June, they restructured their department so everything has been amalgamated. The deals are what they are.

    I am leaning towards trying out Telus as I haven't been with them before.
    I haven’t had any issues with Telus so far, but my Shaw service was generally good before too.

    To be it’s all about available service and price. If you have FTTH Shaw can’t even compete.
    Originally posted by Thales of Miletus

    If you think I have been trying to present myself as intellectually superior, then you truly are a dimwit.
    Originally posted by Toma
    fact.
    Quote Originally Posted by Yolobimmer View Post
    This quote is hidden because you are ignoring this member. Show Quote

    guessing who I might be, psychologizing me with your non existent degree.

  10. #10
    Join Date
    Feb 2005
    Location
    .
    Posts
    2,653
    Rep Power
    24

    Default

    .
    Last edited by 01RedDX; 09-23-2020 at 04:23 PM.

  11. #11
    Join Date
    Jun 2009
    Location
    N/A
    Posts
    2,977
    Rep Power
    23

    Default

    FTTH resellers, I'm not sure the CRTC has allowed that to happen yet. Someone on here might know.

    Edit, well did some Googling and apparently resellers have had access to other company's FTTH for a few years now - apparently though it sounds like no resellers have dipped into this market yet because they say the bulk rates are too high. Now bulk rates are based upon the cost of facilities/equipment that the companies like TELUS use to provide FTTH and since this is a complete new outside plant build by TELUS, the costs will be high.

    Now any of these resellers can file an appeal with the CRTC to have FTTH bulk reseller rates looked at but to date no appeals have been filed.
    Last edited by speedog; 07-17-2020 at 07:02 PM.

  12. #12
    Join Date
    Aug 2011
    Location
    Strathmore
    My Ride
    2005 Dirtymax
    Posts
    2,337
    Rep Power
    28

    Default

    Quote Originally Posted by BrknFngrs View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Got Shaw to agree to $90/month for another 2-year 600 Agreement. Didn’t need a speed increase and Telus doesn’t provide any reasonable services in my area, so limited competition.
    Curious who or how you spoke to someone.

    They are basically trying to push me to their new plans which will be more cost for less.

    I am ok paying a bit more to keep my current plan, but I would need to go up by $25-30 to stay within the same speed area.

  13. #13
    Join Date
    Nov 2002
    Location
    Calgary
    My Ride
    TRD Pro
    Posts
    2,592
    Rep Power
    33

    Default

    Super frustrating dealing with Shaw right now.. I have to renew my plan and the only thing they are offering is something that is a few dollars more.. (phone and tv)

  14. #14
    Join Date
    Sep 2004
    Location
    Calgary
    Posts
    10,406
    Rep Power
    36

    Default

    Quote Originally Posted by R-Audi View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Super frustrating dealing with Shaw right now.. I have to renew my plan and the only thing they are offering is something that is a few dollars more.. (phone and tv)
    Two of my family members just renewed with Shaw for less money / more service than last year. Not sure what they did other than call in. Shaw doesn't seem to have a retentions department anymore, when I called to cancel they literally didn't even ask me why, they just did it. Might make it harder to get deals I guess.

  15. #15
    Join Date
    Nov 2002
    Location
    Calgary
    My Ride
    TRD Pro
    Posts
    2,592
    Rep Power
    33

    Default

    Quote Originally Posted by Mitsu3000gt View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Two of my family members just renewed with Shaw for less money / more service than last year. Not sure what they did other than call in. Shaw doesn't seem to have a retentions department anymore, when I called to cancel they literally didn't even ask me why, they just did it. Might make it harder to get deals I guess.
    I called and it told me to do the online messaging... said prices are firm and basically whats listed online.

  16. #16
    Join Date
    Sep 2004
    Location
    Calgary
    Posts
    10,406
    Rep Power
    36

    Default

    Quote Originally Posted by R-Audi View Post
    This quote is hidden because you are ignoring this member. Show Quote
    I called and it told me to do the online messaging... said prices are firm and basically whats listed online.
    Wow that sucks, sorry to hear. They're going to lose a lot of customers if Telus is willing to play ball when they aren't.

  17. #17
    Join Date
    Mar 2009
    Location
    Calgary
    My Ride
    13' IS 250AWD 09' MDX
    Posts
    57
    Rep Power
    0

    Default

    I called 1-888-481-1081 (shaw retention) at the end of June...got internet 600, TV and HBO/Crave for $150/mth.

  18. #18
    Join Date
    Nov 2002
    Location
    Calgary
    My Ride
    TRD Pro
    Posts
    2,592
    Rep Power
    33

    Default

    Quote Originally Posted by E90_330xi View Post
    This quote is hidden because you are ignoring this member. Show Quote
    I called 1-888-481-1081 (shaw retention) at the end of June...got internet 600, TV and HBO/Crave for $150/mth.
    What TV package? Id be thrilled with that price. Im basically at the $185 for 750 internet and total TV (list price)

    The chat also mentioned this:

    "We used to have more promotions in the past but now we do not have additional promotions so it will be same as it advertised on website.
    But you can also check back in next month as promotions are subject to change.

    if you are getting better deals from Telus then you can definitely contact our loyalty department at 1 (888) 472-2222 as well"
    Last edited by R-Audi; 07-21-2020 at 12:03 PM.

  19. #19
    Join Date
    Mar 2009
    Location
    Calgary
    My Ride
    13' IS 250AWD 09' MDX
    Posts
    57
    Rep Power
    0

    Default

    Shaw total TV with a Pick 10 pack. HBO and Crave added in

    I just went through the telus offers and saw if shaw could match

  20. #20
    Join Date
    May 2007
    Location
    Calgary
    My Ride
    has a stick axle
    Posts
    1,722
    Rep Power
    20

    Default

    .
    Last edited by KRyn; 03-11-2022 at 10:56 AM.

Page 1 of 19 1 2 11 ... LastLast

Similar Threads

  1. any SHAW internet experts here? HORRIBLE SHAW INTERNET

    By thetransporter in forum Computers, Consoles, and other Electronics
    Replies: 13
    Latest Threads: 10-23-2009, 01:18 PM
  2. Shaw internet usage? ALSO: SHAW bumps download speed.

    By old&slow in forum Computers, Consoles, and other Electronics
    Replies: 211
    Latest Threads: 03-30-2009, 07:46 PM
  3. WTB: Shaw HD cablebox or PVR and Shaw internet Modem

    By Hanzo in forum Miscellaneous Buy/Sell/Trade
    Replies: 0
    Latest Threads: 04-07-2008, 08:22 AM
  4. Fs: Shaw Digital Box & Shaw Modem

    By crewchaud in forum Miscellaneous Buy/Sell/Trade
    Replies: 4
    Latest Threads: 10-11-2007, 12:01 PM
  5. Telus, Telus, TELUS!!!

    By Ben in forum General
    Replies: 1
    Latest Threads: 07-14-2002, 11:40 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •