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Thread: Refrigerator help please....

  1. #61
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    I tend to agree. I really like the LG in my house. If it died I would have no issue investing 250 bucks in continuing to use it.
    Originally posted by Thales of Miletus

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    guessing who I might be, psychologizing me with your non existent degree.

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    We went all-in on LG. Fridge, dishwasher washer dryer. First problem was the fridge, couple months in. 3 service calls by a seemingly incompetent tech, and they replaced it.
    Then the dishwasher. 1 service call and all good.
    Then the dishwasher again out of warranty. I made the mistake of disassembling the main pump assy. before finding out that the gaskets were made of unobtanium. I suppose I could have used silicone... New main pump special order from Atlas. 4 months later it's noisy AF. Sold on Kijiji, replaced with a Bosch.

    Icemaker in the fridge quit. Totally potted, no chance of repair. Got one on Ebay.
    Fridge quit. Some troubleshooting, compressor start relay (not really a relay, just a PTC) Also unobtanium, but AMRE had a Westinghouse part that would work with some modifications.

    Then the washer. Drain pump failed. Surprisingly, Reliable Parts had it in stock. While inside, I spotted the cold inlet valve I should say one of the cold inlet valves, there's 3, all one unit. Was just starting to leak. Amazon for the win.

    When it came time to buy a standup freezer... Frigidaire. Fuck LG, and from what I hear, Samsung.

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    Quote Originally Posted by cdnsir View Post
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    What is up with LGs fridges lately, mine might be on its last leg too. It runs and fridge is cool, but bottom freezer isn't able to freeze new stuff even when left in overnight. Even though the freezer temperate is set to the lowest at -20C, air coming out is barely -4C.

    Did all the troubleshooting from the manual: Freeing up airflow inside the fridge, clearing ice buildups, vacuumed the coils in the back, nothing.
    This is my second run-in with LG service so knew about the flat rate thing, which I got to say is a pretty decent protection for shoddy products.

    Sent in a service order yesterday and they're supposed to have someone here within 48 hours through Southland. Hope they actually show up tomorrow, otherwise my it's bad news for my stash of hoarded meats.
    That is exactly my problem. Sounds like 90% compressor. Ours got replaced this morning. Asked the guy if this happens often and he just said no comment, all I'm here to do is to repair this for you.

    BTW he replaced the compressor and updated the software in 45mins. I dont know how that's a $600 labour job otherwise...

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    Quote Originally Posted by RX_EVOLV View Post
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    Okay confirmed here as well. Compressor dead. Fridge is <5 years old.

    Guy strongly advised against Samsung and LG for future purchases.


    Edit: I meant the fridge is LESS than 5 years old... manufactured in 2015..
    Quote Originally Posted by RX_EVOLV View Post
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    That is exactly my problem. Sounds like 90% compressor. Ours got replaced this morning. Asked the guy if this happens often and he just said no comment, all I'm here to do is to repair this for you.

    BTW he replaced the compressor and updated the software in 45mins. I dont know how that's a $600 labour job otherwise...
    So they had to re-book me for tomorrow morning... You musta taken their last compressor jerk! LOL Seriously, mine is also a 2015.

    These techs must love us, an easy job and making a killing off LG. The parts would be free under warranty, we paid the flat fee, and LG subsidizes the rest.

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    Marketplace did a thing on this a few years ago.
    https://www.youtube.com/watch?v=hk2TfF1M4r8
    '08.5 Mazda 3
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    Quote Originally Posted by cdnsir View Post
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    So they had to re-book me for tomorrow morning... You musta taken their last compressor jerk! LOL Seriously, mine is also a 2015.

    These techs must love us, an easy job and making a killing off LG. The parts would be free under warranty, we paid the flat fee, and LG subsidizes the rest.
    lol Yeah the repair guy said he only services LGs now and no other brand. I asked if that's because their appliances require so much attention and he just laughed and said "LG takes good care of us".

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    Quote Originally Posted by HHURICANE1 View Post
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    Marketplace did a thing on this a few years ago.
    https://www.youtube.com/watch?v=hk2TfF1M4r8
    Moral of the story. Buy Miele or SubZero if you want it to last. Buy anything else if you want to save money.
    Quote Originally Posted by 89coupe View Post
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    Beyond, bunch of creme puffs on this board.
    Everything I say is satire.

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    So the fridge is toast. Guy spent 5 hours flushing and swapping out all the imaginable parts, conclusion was an unmovable blockage somewhere inside the system.

    Bad news is I gotta shop for new fridge. Anyone else shopping for appliances? Most appliance stores offer discounts when ordering multiple products, I'm probably going with one of the census pleb brands under the Whirlpool umbrella.

    Good news is I now have a huge beer fridge as the fridge side is fine, but the freezer has been reduced to a fridge as it can't get low enough to freeze anything. Or maybe it can be used for dry aging beef like the other thread?

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    Quote Originally Posted by cdnsir View Post
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    So the fridge is toast. Guy spent 5 hours flushing and swapping out all the imaginable parts, conclusion was an unmovable blockage somewhere inside the system.

    Bad news is I gotta shop for new fridge. Anyone else shopping for appliances? Most appliance stores offer discounts when ordering multiple products, I'm probably going with one of the census pleb brands under the Whirlpool umbrella.

    Good news is I now have a huge beer fridge as the fridge side is fine, but the freezer has been reduced to a fridge as it can't get low enough to freeze anything. Or maybe it can be used for dry aging beef like the other thread?
    Did you have to pay for the service call? I was going to wait for the fall clearance to get a Napoleon BBQ.
    Quote Originally Posted by 89coupe View Post
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    Beyond, bunch of creme puffs on this board.
    Everything I say is satire.

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    Quote Originally Posted by The_Rural_Juror View Post
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    Did you have to pay for the service call? I was going to wait for the fall clearance to get a Napoleon BBQ.
    LG charges $250 flat rate for all parts and labour. Since it's a 10 year warranty on the closed system and it can't be fixed, if they are going to reimburse me for that is TBD. They are supposed to call me once they get the report from back Southland Technical.

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    Quote Originally Posted by cdnsir View Post
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    LG charges $250 flat rate for all parts and labour. Since it's a 10 year warranty on the closed system and it can't be fixed, if they are going to reimburse me for that is TBD. They are supposed to call me once they get the report from back Southland Technical.
    Hope you get it all back. I remember reading the fine print about reimbursing the $250 minus some diagnostic fee or whatever.

    I'm surprised it's not your compressor since it sounds like the exact problem that we had (and fixed with a new compressor).

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    Quote Originally Posted by cdnsir View Post
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    LG charges $250 flat rate for all parts and labour. Since it's a 10 year warranty on the closed system and it can't be fixed, if they are going to reimburse me for that is TBD. They are supposed to call me once they get the report from back Southland Technical.
    Here you go. May have to modify cabinets tho.

    https://www.kijiji.ca/v-refrigerator...new/1517245257
    Quote Originally Posted by 89coupe View Post
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    Beyond, bunch of creme puffs on this board.
    Everything I say is satire.

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    Quote Originally Posted by The_Rural_Juror View Post
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    Here you go. May have to modify cabinets tho.

    https://www.kijiji.ca/v-refrigerator...new/1517245257
    No more cheap beers, stocking only the handcraftiest canned vodka sodas in that beauty.

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    Quote Originally Posted by cdnsir View Post
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    No more cheap beers, stocking only the handcraftiest canned vodka sodas in that beauty.
    There are a few other Sub-Zeros and a fridge-only Miele on Kijiji. Looks new.

    Who else is in for an appliance group buy? Savings can go towards a Trackhawk group buy.
    Last edited by The_Rural_Juror; 08-13-2020 at 07:41 PM.
    Quote Originally Posted by 89coupe View Post
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    Beyond, bunch of creme puffs on this board.
    Everything I say is satire.

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    Quote Originally Posted by cdnsir View Post
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    LG charges $250 flat rate for all parts and labour. Since it's a 10 year warranty on the closed system and it can't be fixed, if they are going to reimburse me for that is TBD. They are supposed to call me once they get the report from back Southland Technical.
    How was your luck getting your money back on diagnostic?

    As expected my LG died this morning. Blew out the coils and cleaned it out but have little expectation that will fix anything. Gonna give it an hour to see if it starts cooling (got my bbq probes in it LOL).

    Anyone have a link to get the ball rolling on the $250 flat rate repair program?

    Or should I go buy a subzero?
    Originally posted by Thales of Miletus

    If you think I have been trying to present myself as intellectually superior, then you truly are a dimwit.
    Originally posted by Toma
    fact.
    Quote Originally Posted by Yolobimmer View Post
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    guessing who I might be, psychologizing me with your non existent degree.

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    Quote Originally Posted by killramos View Post
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    Or should I go buy a subzero?
    Whoa there early morning flex.
    Yes you should buy one. You will have to buy the cabinet around it too.
    Quote Originally Posted by 89coupe View Post
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    Beyond, bunch of creme puffs on this board.
    Everything I say is satire.

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    Quote Originally Posted by The_Rural_Juror View Post
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    Whoa there early morning flex.
    Yes you should buy one. You will have to buy the cabinet around it too.
    I’ve always been interested in my fridge costing 5X the kitchen around it.

    Do subzero fridges fit in ikea cabinets?
    Originally posted by Thales of Miletus

    If you think I have been trying to present myself as intellectually superior, then you truly are a dimwit.
    Originally posted by Toma
    fact.
    Quote Originally Posted by Yolobimmer View Post
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    guessing who I might be, psychologizing me with your non existent degree.

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    Quote Originally Posted by killramos View Post
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    I’ve always been interested in my fridge costing 5X the kitchen around it.

    Do subzero fridges fit in ikea cabinets?
    You really don't even need cabinets. Tarps will do.
    Quote Originally Posted by 89coupe View Post
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    Beyond, bunch of creme puffs on this board.
    Everything I say is satire.

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    Quote Originally Posted by The_Rural_Juror View Post
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    You really don't even need cabinets. Tarps will do.
    You know! I might have a couple extra tarps.
    Originally posted by Thales of Miletus

    If you think I have been trying to present myself as intellectually superior, then you truly are a dimwit.
    Originally posted by Toma
    fact.
    Quote Originally Posted by Yolobimmer View Post
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    guessing who I might be, psychologizing me with your non existent degree.

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    Quote Originally Posted by killramos View Post
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    How was your luck getting your money back on diagnostic?

    As expected my LG died this morning. Blew out the coils and cleaned it out but have little expectation that will fix anything. Gonna give it an hour to see if it starts cooling (got my bbq probes in it LOL).

    Anyone have a link to get the ball rolling on the $250 flat rate repair program?

    Or should I go buy a subzero?
    They did, and the process was painless if you don't mind waiting a while for a refund, took about 3 months to have it back on my card. In terms of the fridge reimbursement, they'll amortize it so don't get your hopes up in getting a full money-back refund.

    For the repair, depends on the age of your your fridge.

    Refrigerators:
    LG Brand: 1 Year Parts & Labour | LG Studio: 2 Years Parts & Labour
    7 Year Sealed System (parts only)*
    10 Years Compressor (parts only)*
    depending on model, some conditions may apply.
    Then one of these two links depends if it's still under warranty.
    https://www.lg.com/ca_en/support/rep...air-mylg-login
    https://lgoutofwarranty.ca/en/main/flatrate.do
    Last edited by cdnsir; 12-30-2020 at 10:47 AM. Reason: fixed quote

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