Should I be mad?

[Anomaly]

My 2020 Sierra started leaking quite a bit of oil, crawled under it and the filter was loose. Probably lost a ~1 - 1.5 liters of oil. Last oil change at the GM dealership was 3 months ago. Figure they didn't tighten the filter enough, and over time it loosened. Once the dealer finally called/emailed back (~ 5 days) their response was pretty much shit happens, maybe the filter is defective, but it was 3 months ago so oh well. Am I crazy for being mad? I kind of figured a free or heavily discounted oil change was fair...or am I being unrealistic?

[e31]

Don't be mad just yet, check that your drain plug hasn't been tightened to 400 ugga-duggas, requiring a new oil pan. Dealership incompetence is the norm, can't be mad when expectations are met.

[ThePenIsMightier]

You can be mad enough to stop going there. That's about it.
"Professional" just means you paid them to do it...

[vengie]

No damage done, move on with your life.

[SKR]

If I did a job for someone and it worked fine for almost 3 months before suddenly becoming a problem I'd probably have a hard time accepting responsibility for it too.

I'd also wonder why, if you thought I did that bad of a job, you'd want me to do it again.

You noticed your filter was loose, and you tightened it. Good for you. Now go somewhere else next time.

[Team_Mclaren]

3 months.... it might not be their fault... just saying...

[littledan]

someone probably had to back the filter off a few threads in order to get proper access to steal your cat converter. /end thread

[Shlade]

Drive the truck through their bay door to show them how displeased you are.

[2020]

Totally unacceptable, they owe you a new truck and an apology from everyone at the dealership.

[JRSC00LUDE]

Never be poor. Always be mad.

Follow me for more tips for successful living.

[ExtraSlow]

Have you tried honking?

[Sentry]

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Have you tried honking?

Woah let's not resort to guerilla tactics here

[jutes]

The 6.2s GMs are known for filters to loosen off, I always use locktite on the filter threads. Never have an issue.

[ShermanEF9]

3 months is a long time to point the finger at someone... unless you're having an unexpected child.

[Kloubek]

It's fair to tell them for improvement purposes, but it'll likely go nowhere. If you bark enough the service manager might give you a free or discounted oil change.

But really... why? Why even invest the time to start this thread, for that matter? Is this really the struggle of our population now - to question if we should be flipping out about something that ultimately had no effect on anything?

[lilmira]

I support you for solidarity

[ExtraSlow]

I've started threads for less.....

[Rocket1k78]

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3 months.... it might not be their fault... just saying...

agreed

[ThePenIsMightier]

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It's fair to tell them for improvement purposes, but it'll likely go nowhere. If you bark enough the service manager might give you a free or discounted oil change.

But really... why? Why even invest the time to start this thread, for that matter? Is this really the struggle of our population now - to question if we should be flipping out about something that ultimately had no effect on anything?

This shows infinitely more maturity than simply flipping out. I am fine with threads like this.
I'll take these over "help! My frozen battery is frozen but I don't want to believe it's frozen. How should I deal with not thawing it out because it's not frozen?"