Ours went down leaving intact for cooperators but to be honest, i'd rather pay a bit more for customer service vs what you get from rsa/intact. Jus worked out in my case that cooperators was cheaper and I receive wayyyy better service.
Touchstone for the most part were good to deal with and treated me quite well. The only issue I had with them, and this wasn't their fault was that RSA/Intact was a terrible experience, period.