No, it's actually a BMW. Let's do a oil change on a 2023 Toyota supra or better known as a Z4.
I don't mind the actual physical act of changing oil. But, due to some shop management practices, conflicts happen. Oil changes are not actually about changing oil. It is the first step in proper vehicle maintenance. An automobile is a complex machine that requires regular maintenance and repair. An oil change and inspection is about having a qualified person inspecting the vehicle to find safety concerns, broken, leaking, worn out components before they cause bigger problems or a breakdown. If you don't properly maintain a vehicle, it turns into a pile of unreliable shit.
Many shops have a fixed price for oil changes. This is stupid. This makes the profit on the job variable. Parts and labor are variable but finial price is fixed. Making up numbers, if a first year apprentice does an oil change on a 2005 Honda civic, the profit could be like $50. If a highly paid Journeyman does one on a 2018 BMW X5, the profit could be like $5. It is not uncommon to loose money on a oil change. Shop owners are so concerned about what their competition is charging for this super low profit service, they have to beat the other guy and be cheaper, even though the shop is booked 3 weeks out with other profitable work. It is a race to the bottom. For some reason, professional shops try to fight quick lube places for customers who have no interest in properly maintaining their vehicle. Because it is a low profit job, the heat is on to get it done as fast as possible and recommend as much work as possible. The technician will get in shit for taking too long to do the job. And will also get in shit for missing or not recommending things when they rush through the job. There is no winning.
I find the car in the parking lot. I start the engine, check for warning lights and messages. I hit the wipers and washers to check their operation. I go for about a 5 minute test drive. I'm looking for any type of noises, vibrations, drivability problems. I get the vehicle into my bay, I do walk around inspection and note any body damage. This is ass covering for the shop because people are lying cunts. I find the vehicle in the shop management software and go through the service history. I want to know what we have or haven't done. If we replaced the cabin air filter like 8000km ago, I'm not going to check it. This job needed to be done like yesterday. We have done the first oil change on this car, and I'm about to do it's second, I'm not going to find much wrong with this car. And if I do, it will be under warranty.
I plug the scan tool into the vehicle and ID it. I check the condition based service data. I reset the oil change and inspection categories. The front and rear brakes say not calculated. This is probably from the vehicle not coming out of transport mode properly during the pre delivery inspection at the dealer. I'm not going to go into this, the clock is ticking and things don't get done for free. I note it on the work order.
I remove the trunk floor panel and test the battery. It
tests good.
This is the B58 engine, the one that everyone has such a huge boner over. Using an extremely over priced flashlight, I inspect the top half of the engine and all of the engine bay. I check the level and condition of both cooling systems and the brake fluid level. I inspect the engine for leaks or anything that looks amiss. I inspect the engine drive belt and pulleys and the radiator for damage or leaks.
I remove the right front engine bay stiffening bar. I remove the engine air filter. I lightly tap it dirty side down onto my workbench. Very little dust comes out. Using a flashlight, shine it from the clean side through and inspect the dirty side. The light will show how much dirt the filter is holding. My $300 flashlight is way too powerful for this, I use a somewhat less expensive pen light. The filter is a bit dirty but OK.
I lift the vehicle all the way up to the top. I'm going to inspect the entire underneath of the vehicle, the steering, suspension, brakes, and drivetrain. I grab my overpriced flashlight again. I start at the very front of the vehicle and work my way to the back. I do a quick front to back, like 3 minutes. I make mental notes of what I see. I'm now going to go back and take a closer look at the trouble areas. I have to determine exactly what is wrong, and how to fix it. Let's say this vehicle is a few years old, and is no longer in powertrain warranty. It has a oil leak from the rear of the engine. I determine that it is coming from the timing chain cover gasket. This is a big ass expensive repair that requires many special tools. Before I recommend this repair, I have to make sure the shop I'm working for has these special tools and myself or someone else in the shop has the skill level to actually perform this repair. I will use service information and scroll through the procedure to see what I'm getting myself into. I inspect everything I can, sway bar end links, brake hoses, control arm bushings, exhaust system, drive shafts, CV joints.