So I have a Kodak digi cam, its a dx3600 just a crappy lil cam I bought when I was uneducated. Anyways, I busted one of the little tabs that holds the battery door on, its been busted for some time now. So on Monday I call up a couple local repair shops to see if they have this part, because I am considering selling it so I figured I’d fix it first, and one tells me that they don’t have the part but they give me an 800 number for Kodak that I can order parts, so I think, ok that’s fine, I’ll call and get a price, they tell me that they do have them, I asked how much, she says no charge, it'll be there in 2 days...


I was quite astonished that Not only are the sending me the part FREE but they also did not charge me for the shipping, which is obviously express shipping because (I think) they are located in Ontario, so the part should be in my mailbox when I get home.


I just wanted to send a shout out to KODAK for the totally unexpected outstanding customer service and help.