Talk about bait and switch and Memory Express

[Gonthro]

i have phoned oemdept at least a dozen times and always gotten my call answered on the first or second ring, but there is only 1 guy that works there so he may have been busy with a customer or on the other line... as for online orders, would you go around and collect a basket full of stuff for a "potential customer" and then they cancel it, you just wasted your time, i dont know about you but i wouldn't even think of gathering the stuff until i have the cash in hand.

[hatetank]

Originally posted by Khyron
Hrm looks like I found where OEM depot makes their savings... They don't answer phones, and they don't like emails. And if you order online, your order is not processed unless prepaid, or you phone and confirm it. Corportate users stay away indeed.

Khyron

Nah, I have bought hardware from them 20+ times -- they always answer/return phone calls/emails.

You want shitty corporate service? try Dell, Gateway or Futureshop.

[Khyron]

Ah I didn't realise it was that small a shop (since they have multiple stores). I got through later in the day and bought my parts - no frills, low prices - like Mem express was back by compusmart.

He really should invest in a better voice mail greeting than a nasty automated "leave a message" though.

Khyron

[GQBalla]

OEM depot always has lower prices than memory express pretty goo dplace to go too!

[jfulton]

that place rocks .. best prices in town .. knolwedgabler dude that works there to

[FiveFreshFish]

Originally posted by GQBalla
OEM depot always has lower prices than memory express pretty goo dplace to go too!

Yup, I just bought a CD-RW for $41 at OEM Depot and the same drive is $50 and Memory Express. I bought a video capture card and DVD burner from Memory Express because of better selection and a better return/exchange policy.

This is OEM Depot's return/exchange policy. Kind of contradicts itself...

Refund/Exchange Policy

WE DO NOT EXCEPT REFUND/EXCHANGES. There will be no refunds or exchanges for special order products or opened CD Media. Refunds will be given the same way purchased except cash purchases will be refunded on interac/debit.