Today I went to exchange a gift (a Dremel) for A MORE EXPENSIVE model at House of Tools in Calgary.
Did not have a receipt. But hey its Xmas right and the item was brand new in box and unused and I was told it came from there.
The House of Tools staff treated me quite rudely and were very impolite even though I wanted to upgrade a product and spend more money in their store!! They eventually caved but they were rude rude rude!!!
IMHO its very bad business practice when you treat a customer who wants to give you more money badly!!!!
Whatta a bunch of dumbasses!!!!
Will never ever ever ever shop their again.