So, the story is that a big party in a unit above me and on the other side of the building wrecked a pipe (plumber thinks they left the window open all night) and it flooded my unit, the one above & below me, and some others. Apparently they were really strange people, laughing at the firefighters trying to help them, etc. - real pieces of work. I guess it wasn't until someone suggested it could be their fault that they said they just opened the window 5 min ago, when clearly it was open all night or something happened at the party. Another resident told me they found blood near the broken pipe too, so it's possible there was a fight at their new years party or something that caused the break.
The water leaked at the side of the fixture of one of the emergency sprinklers on the roof, as that was apparently the path of least resistance. Obviously it was pooling in the ceiling above this, and just broke through where easiest. The water went inside the wall between my kitchen and my spare bedroom, and when it hit the ground, it seeped UNDER my hardwood (when I step on it it's like a sponge and releases water), and the other way UNDER my carpet into the spare bedroom. It also leaked all over my counters, and through my cabinets in my kitchen, because it was coming from the ceiling (half went in the wall, the other half went right out into my kitchen).
The building people are here, and it's not an issue of my insurance, or so I'm told. Apparently it's the building's issue, which is good. Luckily, I don't think it ruined any of my possessions/contents, so as far as I know, I don't have to call my own insurance company.
Now, my questions are about what the lady from "Prostar Cleaning" (I guess that's who my building sent) told me about what they can do:
1) They told me I'll have to have fans and dehumidifiers running 24/7 for at least 36 hours, and I can turn them off if I can't sleep, if I have to.
2) They told me since my hardwood is real, they can dry it out, and it will be fine.
3) They told me they can dry out my walls.....I didn't think that's possible as drywall turns to mush I thought.
It's basically impossible to get pictures of anything, because the water is under the floors, and it hasn't had time to really screw up the walls/hardwood just yet.
Anyways, basically I just don't want to get screwed, as it seems like they are already trying to do as little as possible. This was the cleaning crew I was talking to though, not the building insurance adjuster.
Any suggestions of what I might be able to do to improve my chances of having things replaced, and not just dried out? I can't imagine it will return to 100% original condition after just drying it out, but I don't really know.
Thanks!