I am looking at changing my insurance company due to some pretty poor service over the last year.
My broker is decent, but the actual insurance company has been hard to deal with.
I would like to hear good and bad , price isnt real important as I know I am paying more than I could be be paying now.
I am after info like:
Speed of claims handling
Adjusters being reasonable with claims
In house or contracted adjusters.
Dispute resolution
Insurance company's relationship with contractors for repairs.
I think my Broker only deals one product, so I will end up having to change brokers to.