Well both of these stories happened yesterday, to two different coworkers who drive BMWs:
1) Dealership - So my coworker traded in their Audi A4 for a BMW X5 at a reputable local dealer ship of whick I won't mention any names (T&T Honda). Just the other day the X5, out of nowhere, dies, "...with a puff of smoke coming through the vents..." They end up calling BMW and found out the car was a salvaged vehicle from Ontario. They asked the dealership for the history on the vehicle and the dealership said it was clean, with no problems.
In my opinion my coworkers should have done what they could to run their own background checks, but apparently they were in a bind as the lease on thier other car was due. But I would think the stealership would know at least if it was a salvaged car...especially if a follow-up check when it died revealed it was salvaged.
They are in talks with AMVIC right now who says they should be able to get the X5 bought back from them from the stealership, plus the trade-in amount for their other car. So far the dealership isn't doing anything, but AMVIC thinks they have a stropng case.
2) BMW - So my other coworker recently bought a certified used BMW X3 from a BMW dealership in town. She inquired as to a block heater, and was told "BMW's just don't need block heaters..." and that if one was installed, it would void the warranty. Well, yesterday, out of all the cars in our company (about 20), it was the only one that would not start at the end of the day no matter what we tried.
First, its funny that the attitude of the sales guy was BMW are so good they don't need block heaters. But Secondly, when she called the dealership for assistance which includes road side assistance, they said "they're not sending any trucks out for cars that don't start". Way to go on service BMW.
I understand that they may have been too busy were they to dispatch trucks during this weather, but it came across as shoddy workmanship with crappy service. We ended up towing her X3 around to the back to the shop doors and parking it inside over night, it now starts up.
So before you start throwing lame comments at me, these happened to my coworkers, I just found them interesting, and I did mention they were mild rants, not a heated display of contempt for anyone.