getting dicked around for a refund

**TimG** · 04-07-2008, 01:42 PM

Background:

in october i ordered a piece of furniture and put a deposit on it. months go by and i hear every excuse in the book. Finally last month I went there demanding a refund. To my surprise it was pretty easy but their store policy is to only issue refunds by cheque. this set off some warning bells.

Now i haven't received a refund yet (it's been 3 weeks) and the store manager/accounts payable person is never there when i call or she's in a meeting and doesn't return my calls.

Can I put a lien on the store or sick a collection agency on them if this continues?

**analbumcover** · 04-07-2008, 01:57 PM

Do you mind disclosing the store so this doesn't happen to anyone else.

I thought the general rule for refunds is that monies owed are refunded only by the way you paid

this sounds grimey

**reese** · 04-07-2008, 02:03 PM

sounds like a shady business... but if you paid by credit card, you can always call them up and explain the situation.. you might have to sign some form ... and you will get a credit back into your account...

**TimG** · 04-07-2008, 02:07 PM

I paid the deposit by debit. Their excuse for not being able to give me a debit refund is "our machine isn't set up to do that."

I don't want to disclose the store until i've exhausted all diplomatic means to get my money back. If that fails then i will post the store name.

All I will say now is that it's near Costco at Deerfoot Meadows.

**icecreamvan** · 04-07-2008, 02:28 PM

So you're saying that someone from Beyond works there?

**rc2002** · 04-07-2008, 02:31 PM

Have you tried walking into the store and asking? It's a lot harder to ignore someone when they're standing right in front of you.

**Thaco** · 04-07-2008, 02:34 PM

this is the only furniture place i could find near there..

http://www.unpaintedfurniture.ca/location.html

it really wouldn't surprise me, these small furniture places are asses when it comes to refunds and stuff.
(I really don't think the brick down there would have a policy like this)

we got a dining room set from Ashely furniture, and i would never buy from there again, didn't come assembled, didn't deliver it (i think that was another $100+) NO REFUNDER period... just not policies i wanna support.

**Canmorite** · 04-07-2008, 02:35 PM

Originally posted by TimG

Finally last month I went there demanding a refund.

Originally posted by richardchan2002
Have you tried walking into the store and asking? It's a lot harder to ignore someone when they're standing right in front of you.

**Tik-Tok** · 04-07-2008, 02:48 PM

Originally posted by Thaco
this is the only furniture place i could find near there..

http://www.unpaintedfurniture.ca/location.html

There's a few more than that.

Ashley's
The Bedroom Shoppe
Urban Barn
The Living Room
Ricoh
Lane home furnishings
Leons
La-z-boy

and more

**rc2002** · 04-07-2008, 02:59 PM

Originally posted by Canmorite

Last post

That was a few weeks ago and he hasn't been back since. The person who is ducking him and not returning calls won't be able to hide if he's there in person.

**TimG** · 04-07-2008, 03:22 PM

I was back there on Saturday and was told "call back and talk to _____ on Monday"

and I have no clue if anyone from Beyond works there.

**Xtrema** · 04-07-2008, 03:52 PM

Name the place already.

Make the internet work for you.....

**boxer23** · 04-07-2008, 07:07 PM

I bet its the Brick..they screwed me over

**max_boost** · 04-07-2008, 08:02 PM

I bet it's Sears!!!

Cause they said the exact same thing to my gf when she tried to return a sewing machine.

**Karim316** · 04-07-2008, 08:17 PM

It's probably Ashleys. They are horrbile

**stunta666** · 04-07-2008, 08:19 PM

it's true about some debit machines not being able to return, my bros shop cant refund using debit so he has to write them checks if payment was done by debit. And post the store already. Knowing the power of beyond you'll probably end up with your refund and the piece of furniture for free.

**KeepItGully** · 04-07-2008, 08:21 PM

Originally posted by Thaco
this is the only furniture place i could find near there..

http://www.unpaintedfurniture.ca/location.html

it really wouldn't surprise me, these small furniture places are asses when it comes to refunds and stuff.
(I really don't think the brick down there would have a policy like this)

we got a dining room set from Ashely furniture, and i would never buy from there again, didn't come assembled, didn't deliver it (i think that was another $100+) NO REFUNDER period... just not policies i wanna support.

Nice detective skills.. Searching online.

...
If you ever stepped out into the real world, you would know Deerfoot Meadows is stacked to the tits with furniture stores.
Just RANDOMLY tarnishing companys? LOL

**bobby_lu** · 04-07-2008, 08:50 PM

Originally posted by KeepItGully

Nice detective skills.. Searching online. ...
If you ever stepped out into the real world, you would know Deerfoot Meadows is stacked to the tits with furniture stores.
Just RANDOMLY tarnishing companys? LOL

haha

probably the highest furniture store/km density in the city....

**Thaco** · 04-07-2008, 09:02 PM

there's no tarnishment until the OP confirms the store it was.

**CRXguy** · 04-08-2008, 12:44 AM

Originally posted by Tik-Tok

There's a few more than that.

Ashley's
The Bedroom Shoppe
Urban Barn
The Living Room
Ricoh
Lane home furnishings
Leons
La-z-boy

and more

You missed Revolve Furnishings.

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