Financial service rep @ TD Canada Trust

[403Gemini]

Just stopped by my bank today and tried to make an appointment with a guy I've been going to for the last few years regarding all of my banking needs and I found out he's no longer with TD Canada Trust anymore!!

I figure Beyond is big enough, perhaps somebody might know him and know where he went.

Does anybody know a guy named Peter Ly who worked at the Millrise / Chaparal branches for TD Canada Trust? Do you know if he's still in the banking/mortgage business? Could you PM me where abouts he is working now? Great guy, always was honest and straight with me and I'd like to keep giving him my business!

Thanks guys.

[quazimoto]

You should ask the bank first if he simply is working for another branch as that happens all the time. He'd be way more likely to be working in a different position at a different branch as that is the only real way of advancement through TD canada trust.

[Xtrema]

I usually don't bother as turn over in that business is very high. And who the hell want to deal with customers for their entire career unless their job is commission based (investment and mortgages).

Just DIY where you can and anyone from the bank can do the same job. It's really hard to have a human relationship with banks now unless you're very loaded.

[403Gemini]

Originally posted by quazimoto
You should ask the bank first if he simply is working for another branch as that happens all the time. He'd be way more likely to be working in a different position at a different branch as that is the only real way of advancement through TD canada trust.

I did ask they said he no longer is with TD

Originally posted by Xtrema
I usually don't bother as turn over in that business is very high. And who the hell want to deal with customers for their entire career unless their job is commission based (investment and mortgages).

Just DIY where you can and anyone from the bank can do the same job. It's really hard to have a human relationship with banks now unless you're very loaded.

Yeah , I've just been going through this guy for the last few years with EVERYTHING (student line of credit, car loan, new bank accounts, visa, etc) and its just good to chat to him , was a crazy nice guy. He mentioned he was looking at specializing in mortgages (which is what I'm looking at getting next lol) so I just wanted to keep business with him.

Oh well, if I don't get any PM's in the next day or two I'll just close down the thread so he doesn't have a google stamp lol

[taemo]

have you tried searching for him on Facebook?
http://www.facebook.com/home.php#/pr...p?id=705606894

[403Gemini]

I have, that's not him either.

[Mixalot27]

Originally posted by 403Gemini


I did ask they said he no longer is with TD

Then he probably won't be able to do business with you then anyway. Most banks make employees sign a non-competition agreement or something similar. That way if you leave the bank you can't steal all their clients. So he likely won't be able to keep you as a client or he could risk getting sued.

[l/l/rX]

Originally posted by Mixalot27


Then he probably won't be able to do business with you then anyway. Most banks make employees sign a non-competition agreement or something similar. That way if you leave the bank you can't steal all their clients. So he likely won't be able to keep you as a client or he could risk getting sued.

To my understanding isn't it if the customer voluntarily decides to follow the rep? You can't advertise where you're going, I'm sure you can inform the customer you are leaving, but not advertise as to where.
If the customer finds you he finds you, you can't do much about that...

[quazimoto]

You'd be an idiot to think the employees in banks aren't highly specialized in their positions. To say it isn't important to have a human connection with a bank is absolutely retarded as 99% of the time these people are way more knowledgeable than you are as they are trained specifically for the job they are doing.

Wouldn't you rather get advice from somebody that has been trained with the appropriate knowledge rather than reading it online from shady joe?

I just find it odd the bank won't tell you where he went unless he left on bad terms or something.

[Mixalot27]

Originally posted by l/l/rX


To my understanding isn't it if the customer voluntarily decides to follow the rep? You can't advertise where you're going, I'm sure you can inform the customer you are leaving, but not advertise as to where.
If the customer finds you he finds you, you can't do much about that...

You might be right, I'm not positive to tell you the truth. I worked for a bank several years ago, and I thought I had to sign something saying if you left, you couldn't deal with any of the bank's existing customers for 6 months or 1 year after leaving but maybe it was just you couldn't go out of your way to solicit the clients. Even if such a thing does exist, I doubt anything would happen unless the guy is taking away tons of high worth clients.

Originally posted by quazimoto
I just find it odd the bank won't tell you where he went unless he left on bad terms or something.

Why would the bank want to lose a client? It doesn't seem like good business to refer a client elsewhere.

[quazimoto]

That would all depend whether you really care about your clients or whether they just care about money. If your product is good enough it shouldn't make a difference one way or the other.

[Xtrema]

Originally posted by quazimoto
You'd be an idiot to think the employees in banks aren't highly specialized in their positions. To say it isn't important to have a human connection with a bank is absolutely retarded as 99% of the time these people are way more knowledgeable than you are as they are trained specifically for the job they are doing.

Wouldn't you rather get advice from somebody that has been trained with the appropriate knowledge rather than reading it online from shady joe?

In my experience, good people don't stay long. 1 year tops.

On-line banking can get most done.

If you need to show up in branch, half the time I have to point out the bank's offering to most reps, like recently my TFSA account.

[403Gemini]

Originally posted by quazimoto
You'd be an idiot to think the employees in banks aren't highly specialized in their positions. To say it isn't important to have a human connection with a bank is absolutely retarded as 99% of the time these people are way more knowledgeable than you are as they are trained specifically for the job they are doing.

Wouldn't you rather get advice from somebody that has been trained with the appropriate knowledge rather than reading it online from shady joe?

I just find it odd the bank won't tell you where he went unless he left on bad terms or something.

I respect the banks decision on not telling me where he went. He certainly didn't leave on bad terms (I've become one of the "regulars" at the bank and chat to the tellers for a few min everytime i stop by every week), they said he left the company and were sad to see him leave so leaves me to believe he didn't leave on bad terms.

Like I said, I respect them not telling me since as said above, they might view it they would lose a customer, which I plan on keeping all of my banking needs with TD, it's served me well for the last 10+ yrs lol.

If I cant find him, anybody able to recommend any kick ass mortgage brokers that I can have an actual conversation with and not feel dumb for asking stupid questions?

[TomcoPDR]

Do you want another TD Mortgage specialist? Personal friend of mine for 9-10 years, with TD for 6-7 years, and drives a BMW.

Or do you want to talk to a mortgage broker too?

[Mys73ri0]

Originally posted by Xtrema


In my experience, good people don't stay long. 1 year tops.

just curious where the 'good' people end up going...

if they started as an FSR/FA the only places they can move (within the company or any major retail bank) is upwards towards investment advisors, mortgage specialists etc...

[kwjent]

I used Peter to. He was awesome. let me know if you find out where he went. He was straight up and was always willing to go the extra step. I would switch banks if I found out where he went.

[403Gemini]

Originally posted by kwjent
I used Peter to. He was awesome. let me know if you find out where he went. He was straight up and was always willing to go the extra step. I would switch banks if I found out where he went.

It was the small things that really made him stand out - when I got a car loan to buy the subaru I bought like that $5 cd at staples with all of those legal forms and he reimbursed me for that. He was always willing to give a no bullshit answer on things as well.

Well if no word by tomorrow i'll just delete the thread.

Tom - I'm probably going to look for a mortgage broker since they can shop around for me and find me a good rate.

[phreezee]

If it was easy, I'd end all my dealings with TD. They are all about raising services fees and interest rates and think it's ok once they send you a notice letter in the mail.

Funny how you went in to make an appointment, when I've recently seen commercials advertising "no appointment necessary."

[403Gemini]

Originally posted by phreezee
If it was easy, I'd end all my dealings with TD. They are all about raising services fees and interest rates and think it's ok once they send you a notice letter in the mail.

Funny how you went in to make an appointment, when I've recently seen commercials advertising "no appointment necessary."

They offered to get me in right away with somebody else but I declined.

[quazimoto]

People that complain about service fees often are the ones that don't see the big picture. TD Canada Trust has made me well over $100,000 this year alone so who the hell cares about the $200 a year I pay in fees.