As per title, ordered a golf club from ebay and it was shipped domestic with UPS. Tracking shows it was successfully delivered today and was left on the step, but it's not here. My wife was home all day, and she can confirm it never came. I also looked all around the house, near the garage, near the other side door, etc etc and they didn't stash it anywhere.
I contacted UPS and they said the seller/shipper has to file a report and they do an investigation on it.
Has this happened to anyone else? Did they find the package/come the next day/was it lost forever?
Follow up question (assuming it's lost forever), what are my odds of getting my money back for this, given that UPS claims they successfully delivered the package?
I never have issues with things being shipped to our house, hope I'm not in for too much of a headache here.