So as most of you know by know from my notorious mp3 .. http://members.shaw.ca/andrew.b/dying.mp3
I needed to get my car towed. I have an AMA membership and I need to praise the customer service and care taken by the tow truck driver in transporting my car to the garage.
First when I called I just wanted to ask questions about it, with the member ship all I had to pay for was all the KM's after 5 .. at $1.75 per kilometer. He took down notes and said to ensure I mentioned my car was lowered and would need to be dollied. I called back later when I was at home ready to go with the car and was greeted again with a very polite representative.
The trip was 15K so I ended up paying $17.50 I tipped the driver 5bux. - Very well deserved.
He took an extreme amount of car loading the car, ensuring he didnt wreck the paint at all, dollied it up since it was lowered and overall, all the poeple I spoke with showed general compassion for the concern and care that I have for my car (as im sure we all do).
When the car was jacked up he let me know he was leaving so I could follow behind and I swear its the most gentle the car has ever been on the road. He didn't exceed the speed limit, went very very slowly and cautiously over any bumps etc. (included the curb leaving my alley). He even backed it up into the driveway for me.
This is the first time I've had a vehicle towed with AMA and yup, definately ... Just another way to use AMA.
They get my customer appreciation award!! I couldn't be more happy with my experience in dealing with them.
For those of you who dont know, the member ship is ~$70 for first time sign up and $63 or so for renewal (per year).
If you've been sitting in a long lineup at the registry office ever to renew your license/car .. you can goto any AMA booth if your a member and in my experience there has been no wait. You get 10% off at Subway if you show your AMA card (but dont get stamps) and theres lots of other stuff. Definately worth while ...