Who buys the service plan at bestbuy or futureshop?

[Weapon_R]

Keep in mind that all electronics do come with a sufficient warranty period. If something is likely to go wrong with the item, it will go in the first 1-3 years and usually covered by warranty. If it does break down in 4-7 years (the usual PSP warranty coverage), is it really worth the extra dollars?

Consider a TV worth $1000. In 5 years, it'll be worth roughly less than half of that, $400. Now, a PSP for that TV will run you about $250-300.

If something does go wrong after the initial warranty period, you will have paid $250-300 to fix something only worth $400. Personally, i'd take that money and use it towards a new TV or a private repair company. If the repairs cost more than what I would have paid for the PSP, i'd rather scrap it and buy myself a current version, newer features and all the good ish, rather than meddle with an aging set.

[sputnik]

I only buy the extended plan for big ticket items (>$2000) and portable items (PSP, cell phone, iPod etc).

[GTS Jeff]

Originally posted by QuasarCav
I've never bought a PSP and I dont intend to.

Does anyone have some actual numbers of how much revenue that generates for the companies?

It's about 90% profit.

[Nav13]

Alot of people are saying they buy it for their ipods and I am wondering if they realize that the 2 year warranty offered by bestbuy and futureshop are both useless, if you by with your cc. On ipods bb & ff both offer 2 or 3 year warranties. Now if you by the 2 year it starts from the date of purchase, so in reality you are only getting one additional year, and again if you by with you credit card, most of them offer an addition extened coverage of up to one year ( I know mastercard does this). Now the three year, I guess is justfied in that you are getting 3 full years of coverage, but at $70, I would rather invest that towards say the battery replacement service with apple or a independent shop, or hell do it yourself. And I guess since staff get it at 50% off, it feels like a rip paying full price.

[Moonracer]

I forgot to mention, I will always purchase most items with my visa witch gives me an extended warrenty. May not cover quite the same as a psp but good enough for me at no extra cost.

[7thgenvic]

Originally posted by Nav13
Alot of people are saying they buy it for their ipods and I am wondering if they realize that the 2 year warranty offered by bestbuy and futureshop are both useless, if you by with your cc. On ipods bb & ff both offer 2 or 3 year warranties. Now if you by the 2 year it starts from the date of purchase, so in reality you are only getting one additional year, and again if you by with you credit card, most of them offer an addition extened coverage of up to one year ( I know mastercard does this). Now the three year, I guess is justfied in that you are getting 3 full years of coverage, but at $70, I would rather invest that towards say the battery replacement service with apple or a independent shop, or hell do it yourself. And I guess since staff get it at 50% off, it feels like a rip paying full price.

actually that is very true! the two times i sent in my ipod, the first was through future shop, which took a Hell of alot longer, and the second time they just gave me a box and i had to send it to apple! fuck that PSP shit then

Im just worried with Plasmas that they do not last as long as a DLP Projector or what such, so im kinda afraid of something happeneing down the road

[BerserkerCatSplat]

Originally posted by GTS Jeff
The trick is to shamelessly abuse PSP in every way possible. What I did with my cell phone was take it in near the end of the PSP term and got it replaced on the spot with a brand new phone. I wanted a fresh new battery and a fresh new layer of paint. They didn't even ask me what was wrong with the phone, though if they had, I woulda said that the reception started sucking.

Don't feel bad about scamming them either, cuz these companies screw lots of people out of their money with PSP.

I always get the PRP on the video cards I buy. Then, whenever they stop stocking the one I have, I overclock the shit out of it for a week until the GPU fries and take it back for a brand new (better!) unit.

Other than that, I never get the PSP/PRP on anything else.

[CryoCarnage]

Originally posted by BerserkerCatSpl


I always get the PRP on the video cards I buy. Then, whenever they stop stocking the one I have, I overclock the shit out of it for a week until the GPU fries and take it back for a brand new (better!) unit.

Other than that, I never get the PSP/PRP on anything else.

hahah awesome. i used to do that too

[Zero102]

I got the PSP on my cell phone, but every time that piece of S*** breaks I bring it in, and they send it away, and I'm phone-less for 4-6 weeks. It sucks. At this point I'd rather just buy a new phone, and considering it just broke for the 3rd time, I think I just might...

Then again, my G/F got the PSP on her laptop. After owning it for 3 years, it finally quit working about 3 weeks before the PSP expired, she brought it in, and since they don't carry it anymore, they offered her a replacement, she paid $1500 for her laptop 3 years ago, got it replaced with a new compaq one that retails for $1200, 3 years later... not too shabby considering the PSP only cost her $200.

[lastprodigy]

Originally posted by wildrice


This is actually pretty funny. When I was purchasing my phone at futureshop. They offered an extended warranty for 2 years - $40.
First year is otc swap and second year is repair or something like that.

I didn't bother getting it. 1 month later, my speaker craps out and I bring it to them expecting them needing to ship it off to get fixed, but I tell them what happened and they gave me a otc swap w/o a warranty.

Oh thats pretty good then. This wasnt at FS btw but thats besides the point. For the first year its a manufacturer warranty so techincally its at their discrection, after the year when youre into the companys extende warranty, theyll likely give you a new one OTC without any hassle at all! I dont mind paying 40-50 for 2 yrs after the manufacturer warranty, a total of 3 yrs...that way I can at least get a new phone of the value (purchase price) at least every year, if not less! I also got it for my toshiba laptop which is now a year old. So I have been looking for something to crap up in the next little while though i dont know what i can bs about the computer Vs. cell phone.

[ronaldo]

only on larger ticker items such as tv's
and cell phones

[hedge]

I never buy them, think it's a waste of money. For some things I think they are ok.

You have to ask yourself, if the company isn't making money on them... why do they push them so hard?

Digital Home Canada has a good article on it

http://www.digitalhomecanada.com/ind...=110&Itemid=34

[nambis]

I have a service plan at Telus for my cell phone... has anyone ever returned to telus? How was your expereince?

[abc1]

I have my mp3 player broke on me after a year of owning it. I had PSP on it so I sent it in for them to fix it (at no cost). In the end they couldn't fix it so they gave me a brand new mp3 player. I didn't like the one they gave me so they will let me choose which one I would want.
The one that broke on me cost 499.99, the one they were giving me was 399.99 so there is a difference of $100 that they said they won't refund me. So I decided to upgrade to a more expensive one and pay whatever the difference was instead of losing that $100.
The upgrade mp3 player is $649.99 and the difference was $26X.XX. $26X.XX? Shouldn't it be $16X.XX since the mp3 player I bought is 499.99 not 399.99. Even though I did paid 499.99 for the old mp3 player they minus 399.99 because that was the mp3 player I was suppose to get. So they screwed me out $100.
So they sent me the new player I got, didn't like the damn thing so I went back and got a refund on the new player (six hundred some dollars.) So in the end I only lost money on the psp with isn't much but the $100 isn't so great. So if you have PSP make sure it breaks before it's over.

[MaLwa]

Originally posted by Nav13
Alot of people are saying they buy it for their ipods and I am wondering if they realize that the 2 year warranty offered by bestbuy and futureshop are both useless, if you by with your cc. On ipods bb & ff both offer 2 or 3 year warranties. Now if you by the 2 year it starts from the date of purchase, so in reality you are only getting one additional year, and again if you by with you credit card, most of them offer an addition extened coverage of up to one year ( I know mastercard does this). Now the three year, I guess is justfied in that you are getting 3 full years of coverage, but at $70, I would rather invest that towards say the battery replacement service with apple or a independent shop, or hell do it yourself. And I guess since staff get it at 50% off, it feels like a rip paying full price.

ive used my mc extended warranty on my laptop, i had to pay for 3 seperate quotes from three different dealers (80 bucks each) and send it to mc, they paid for the cheapest quote..... so i basically had to $240 to get my lappy fixed.

[rinny]

The reason why sales people try to push it so much is that they make mad commission out of it. Something like 40%, and on a computer, or TV or whatever, thats quite a bit of money off one sale.

[blueripper6]

worth it, especially for cell phones. They give u exact value of ur phone when u boought it to and u can trade models and whatever.

Happened to me on friday, phone broke, went it, they made me wait, i bitched to manager said i bought the PSP. They gave me exact value of my phone.. heh. Now i have a nice phone instead of a piece of shit.

[MaLwa]

Originally posted by rinny
The reason why sales people try to push it so much is that they make mad commission out of it. Something like 40%, and on a computer, or TV or whatever, thats quite a bit of money off one sale.

i have a friend that works at fs ne, and its more like 12% on the psp.

ne wayz the only way to go with the warranty like it has been said earlier is to shamelessly abuse it, fs and bestbuy garuntee that the product will work 100%, just bring it in with complaints and they usually take care of it.

[GTS Jeff]

Originally posted by MaLwa


i have a friend that works at fs ne, and its more like 12% on the psp.

ne wayz the only way to go with the warranty like it has been said earlier is to shamelessly abuse it, fs and bestbuy garuntee that the product will work 100%, just bring it in with complaints and they usually take care of it.

The employees are also constantly harassed by management to sell PSP. You numbers suck? You get a talking to. They keep sucking? You get death threats. Then they fire you. That's how it works.

[GucciBoy]

Originally posted by Zero102


Then again, my G/F got the PSP on her laptop. After owning it for 3 years, it finally quit working about 3 weeks before the PSP expired, she brought it in, and since they don't carry it anymore, they offered her a replacement, she paid $1500 for her laptop 3 years ago, got it replaced with a new compaq one that retails for $1200, 3 years later... not too shabby considering the PSP only cost her $200.

She got lucky. Normally with laptops/computers its 3 different repairs of them having to send away or do inhouse before they do a new replacement. Wish it was that easy as just bringing it in one time.