This is why I'm not getting a gateway! (That and I only have 1 tv in the entire house)
EDIT:
Just got off the phone with my sister (who works at shaw). I guess their having issues adding the packages right now? either way, I had some HD channels added, and told her to hook me up with the broadband 100. I guess I will need a new modem as well (I have the blue one), and I specifically told her I want the non-wifi one. And I think it will be courier'd to me, so I'm pretty freaking stoked.