Disclaimer:
The following is an opinion I have arrived at, due to my experience with Intact Insurance and it entails the best recollection I have of the sequence of events. This response was unprovoked and it is indicative of a deplorable culture that may or may not exist. Based on my personal experience, it is my opinion that this company's claims department has little or no regard for it's claimants.
Intact Insurance handles claims in a terrible way it seems. A member of their MANAGEMENT team called me an idiot and expressed a desire to "get rid of me". This is proof of a flawed culture in their Claims Department. Do not settle for what they offer you if you feel entitled to more because they will try to low ball and get rid of you. At least they have competition.