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MB dealers also push bullshit non OEM extras for unsuspecting customers, but at least they ask first and you can say no.This quote is hidden because you are ignoring this member. Show Quote
Dealerships don't make that much money selling cars. They make all their money servicing cars. There's no control on profit margins on the sales side aside from volume, but there is a ton of room with stuff like this to beef up profit margins on service.
Originally posted by SEANBANERJEE
I have gone above and beyond what I should rightfully have to do to protect my good name
Do you do any extras over your prepaid on the MB? I don't. Just drop it off and pick it up.This quote is hidden because you are ignoring this member. Show Quote
I don't, no.This quote is hidden because you are ignoring this member. Show Quote
Originally posted by SEANBANERJEE
I have gone above and beyond what I should rightfully have to do to protect my good name
That's one thing I love about BMW's with maintenance/service included for the first 4 years with every car. No headache at all. For our Audi, I negotiated the service package into the sales price and so far that has been problem free as well.
OP should definitely start posting bad reviews about Maclin Ford wherever he can. Also consider Go Public not because of the money factor but the principle factor. I am sure once the story goes public you will find several other people that have been screwed over like this.
This is the sad truth, a lot of dealers (not just Ford) have their own recommended service schedule with some truly laughable service intervals, your trans fluid change example is about par for the course.This quote is hidden because you are ignoring this member. Show Quote
The maintenance program you purchased is through Ford Canada and therefore effectively follows the service schedule in your owners manual not the bullshit one that Maclin made up out of thin air.
Pretty much. The service adviser told me 'The maintenance schedule in your owners manual is just a generic one from Ford, it will be the same in your car as an F-150, we have the actual service schedule for your car' .... bullshit. I asked them to email their schedule to me, lets see if they actually will.This quote is hidden because you are ignoring this member. Show Quote
Sorry, am I talking to a generic service advisor or an actual service advisor?This quote is hidden because you are ignoring this member. Show Quote
Some SA's are goldThis quote is hidden because you are ignoring this member. Show Quote
This quote is hidden because you are ignoring this member. Show QuoteThat's how it should be. I know BMW isn't really free as it's built into the price but the customer might as well consider it free since it's not out of pocket and simply drop off & pick up.This quote is hidden because you are ignoring this member. Show Quote
Any reason why more manufacturers don't do this or would it trend that way in the future?
I am user #49Originally posted by rage2
Shit, there's only 49 users here, I doubt we'll even break 100
Because you're cutting off a huge profit center for the dealership by doing this.This quote is hidden because you are ignoring this member. Show Quote
Originally posted by SEANBANERJEE
I have gone above and beyond what I should rightfully have to do to protect my good name
LOL no .... .its something they just make up as they go along.This quote is hidden because you are ignoring this member. Show Quote
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Last edited by Rat Fink; 12-06-2020 at 01:57 PM.
Thanks for the 14 years of LOLs. Govern yourselves accordingly and avoid uppercut reactions!
I had really good luck with Advantage Ford when I lived in Calgary... Just sayin'
This is one of the biggest issue with dealerships. They create their own service schedules and present them like they are manufacturers recommendations. They told me I need to replace my transfer case fluid due to mileage. but gm doesn't everrequire it unless it is severe service. Now they call me and tell me "i'm due" for servicing. It's a huge misrepresentation.This quote is hidden because you are ignoring this member. Show Quote
Yup, its complete bullshit. After the fact when I kept questioning why they're missrepresenting things as required I got told 'well if you didn't want the work you should've refused it'. Fucking piece of shit attitude.This quote is hidden because you are ignoring this member. Show Quote
Any suggestions on what all I can do? I understand amvic and BBB are basically useless but I have plenty of time so anyone have suggestions on places I can file complaints or leave reviews. I know it really won't do anything but it'll make me feel better.
Go online and leave piss poor reviews on your SM, as well as theirs and then escalate it to Ford Canada.This quote is hidden because you are ignoring this member. Show Quote